Forum Discussion

Coolwm's avatar
Coolwm
Newbie Caller
24 days ago

Illegal Business Practices

Do not switch from another company to this company. They DO NOT cover the existing bill from your company if you owe on your phone. They are taught to lie to you and say they cover up to 800. They will only reimburse you!!! Which means you will pay for 2 bills every month. 

  • Coolwm's avatar
    Coolwm
    Newbie Caller

    Exactly. I was not told that until I already made the switch. That is why this company currently has a class civil lawsuit because the company has shady business practices. I wish I would’ve did more research before switching. This company has been horrible and I haven’t even been with T-Mobile for a full month yet. I will be switching back to Verizon and I encourage everyone else to go to Verizon too. 

    • gramps28's avatar
      gramps28
      Router Royalty

      Did you read  the terms that you agreed to on the paperwork?  It's in there

  • gramps28's avatar
    gramps28
    Router Royalty

    You still need to pay off the previous carrier then T-Mobile will send you a check after the paperwork is approved .