Forum Discussion

jkosto's avatar
jkosto
Network Novice
4 years ago

TMobile LG G6 H872 and 3G shut down?

Will my TMobile LG G6 H872 stop working when 3G is shut down?

  • jkosto wrote:

    TMobile has sure done a crap job of communicating that. No letter….no email….no text. I don’t even know where to go on the website to look up the support status of the phone! 

    I don’t get it why a 4G phone stops working after 3G is shutdown, either.

    because in most cases calls/regular texts are sent/received through the 3G side.. unless you have VoLTE which then they can go over 4G instead..

  • gramps28's avatar
    gramps28
    Router Royalty

    If you go to the search bar of this forum and type in the phone it should take you to the phone's support page. It also says the phone is VoLte which is needed.

    LG G6

  • jkosto's avatar
    jkosto
    Network Novice

    TMobile has sure done a crap job of communicating that. No letter….no email….no text. I don’t even know where to go on the website to look up the support status of the phone! 

    I don’t get it why a 4G phone stops working after 3G is shutdown, either.