Forum Discussion
texts not received from other carriers
Hi! I have been a T-Mobile customer for approximately 2 weeks. When I first transferred my service from Verizon, I was receiving all of my text messages. Two days after switching, all texts stopped f...
@Erin7217, did you have an iPhone on Verizon before you switched? If so you may need to go in and deactivate iMessage from your Apple Cloud account. I can’t remember where exactly to do this, but essentially if Apple still has you registered as an Apple user, other Apple devices will still try to send you texts via iMessage.
