Forum Discussion

sseaney's avatar
sseaney
Newbie Caller
2 years ago

S23 Ultra Texts Not Receiving

After a few hours receiving text messages on my S23 start to slow down and eventually completely stop .   Restarting my phone only helps for a few hours until the problem reoccurs.  I’ve tried reinstalling Google Messages, singing up for the Beta, resetting the network settings, disabling wifi, etc. 

I have not tried a master reset yet.  

I noticed a similar thread regarding an S23 Ultra on a competing carrier’s community site.   

Has anyone seen similar issues with the S23?   I hate to return it.  

  • Did you use SmartSwitch to import your settings and apps from your old device?  I have had an s23 Ultra since a week before launch.  It has been nothing short of lightning fast.  Are you using Samsung Messages or Google Messages?  I have been using Google Messages and haven’t had any issues with sending or receiving SMS and MMS messages.  I do have chat disabled though.  SmartSwitch copying over apps from older devices causes issues.  Factory reset your device if you used SmartSwitch to import anything and set it up without copying any backups.