Forum Discussion

Kellyhguillot's avatar
Kellyhguillot
Network Novice
12 months ago
Solved

outages in Abbeville, La

Where can I get information on the estimated time for repair for cellular service in Abbeville and Maurice, La?
outage
  • formercanuck's avatar
    formercanuck
    12 months ago

    I’d recommend hitting up T-Mobile on social media (Twitter/Facebook).

    Alternatively, T-Mobile app with messaging or 611 (you’ll get offshore support with this one).

    Have them file a ticket for a service outage.    You may have to go through a painful ‘reboot, insert sim, network refresh’ scripted debug before they file a ticket … or escalate to Advanced Technical support.

     

formercanuck's avatar
formercanuck
Fiber Fanatic
12 months ago

I’d recommend hitting up T-Mobile on social media (Twitter/Facebook).

Alternatively, T-Mobile app with messaging or 611 (you’ll get offshore support with this one).

Have them file a ticket for a service outage.    You may have to go through a painful ‘reboot, insert sim, network refresh’ scripted debug before they file a ticket … or escalate to Advanced Technical support.