Forum Discussion

lynz_marie's avatar
lynz_marie
Network Novice
15 days ago

Customer service is useless

They have the worst customer service. I am so over tmobile. They are useless in every way possible. I have a phone that I pay for 5g and the service never works. I have connected customer service many many times and even went into the store many times and no one could help. I will most likely be leaving this terrible company. We need Sprint back. Tmobile sucks

  • The ONLY way I get anything accomplished with this crap company is to file a complaint with the BBB and Attorney General of my state, both can be done online and forces T-Mobile to act.