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Ariel_Sipes

Network Novice

Joined 3 months ago

3 Posts

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Re: need help with contacting TMobile corporate office
I highly recommend the BBB route. I myself am filing another claim against them. My third in a year because of this crap.
3 months ago Place Accounts & Services
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Customer Service
I would give my right arm to be able to speak to someone in America who understands English. I am over spending HOURS on the chat feature on the app or on the phone trying to get an issue resolved but cant because of the language barrier. It is absolutely ridiculous. Does anyone have any tips on being able to accomplish this?
3 months ago Place Android
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Re: Customer service is useless
The ONLY way I get anything accomplished with this crap company is to file a complaint with the BBB and Attorney General of my state, both can be done online and forces T-Mobile to act.
3 months ago Place Coverage & Signal
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