Forum Discussion
horrible customer service
I canceled my home internet service on January 13 and they had charged me on January 1st. However, they charged me again on February 1st. I called to get a refund because why would they charge me for...
Same here. After more than 10 calls and at least 10 hours in phone conversations I have been getting a kiss and a promise that they will send me a refund. I has not happened. Service was cancelled in January 23, I started calling in June because I never received my refund, it is now April 2024 and I have seen nothing. The refund is only for $49 but now it’s just the principle of it.
