Forum Discussion
Care2016
11 months agoNewbie Caller
Iphone 15 only delivers sma to tmobile phones
My IPhone 15 which i have had for barely 6mobths suddenly stopped sending text messages to anyone who doesn’t have tmobile. Contact apple they said it was a carrier issue. The tecs said the same thin...
HeavenM
11 months agoCommunity Manager
When you attempt to send, do you get an error message? Something like “unable to send” or “undeliverable”?
It sounds like you have already done a lot to try and figure out why the messages are not sending. Not many people think to try the sim in a different phone on their own, so kudos to you there. Your best bet may be to send a direct message to T-Mobile using one of the social media icons at the bottom of this page. That team is called T-Force and they are Fabulous! They can take a look at the account and make sure things are good, but the main goal will be for them to file a trouble ticket for the outgoing message failures. I am sure they can get it filed super quick and easy.
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