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LG V20 Text
I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.
That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.
- Marissa
I'll have to make that trip to the T-Mobile store because this is confusing.
Ah, shoot. I was hoping that maybe there was some clue we could find in the circumstances surrounding this (brief) change in the status of the issue. If it's back to to stubbornly preventing a message to the other user, then I'd say it's still worth having looked into by a support team. If there still doesn't appear to be any rhyme or reason for this happening with this single contact on your end, we may need to actually examine the issue on their end. A scheduled message or a message with a subject line would be treated as an MMS, so it might help to know if they've been having any difficulty receiving these types of messages from other users.
- Marissa
I check other contacts this morning and thing evening and they all work fine. It's just that one contact.
That's very strange indeed! Did you happen to check any other contacts at that time or now? Was there any difference in your network connection between then and now?
- Marissa
This is strange! I was about to go to a T-Mobile store but before leaving I decided to check the contact and it displayed the option "schedule sending" and the other options that were missing. Now at 6:30 PM CST, I checked the contact again and it's back to not showing the option. I didn't do anything special this morning when the "schedule sending" was back.
Hi, @acehā! We haven't heard from you in a bit, so we just wanted to see how things were going. Were you able to squeeze a trip to the store into your schedule?
- Marissa
Just wanted to check in and see if there were any updates! š
-Lauren
Awesome! Thanks for coming back and keep us updated.
I should get to a T-Mobile store sometime this week. Will let you know what happens.
Hi there! Just checking to see if you have any new info you'd like to let us know about. I'm curious to see what our store folks found out. Please let us know. Thanks!
