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tmo_lauren
Connection Curator
Joined 14 years ago
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Re: Can't Buy an iPhone from Apple! (This T-Mobile Account isn’t supported on Apple.com)
Unfortunately you don't have a ton of options. Depending on the business account type you may be able to finance through T-Mobile, but those charges would go on the bill which it sounds like you were trying to avoid. There's also other third party device financiers that you can go through, but many will include an interest charge. I wish I had a better option to offer. -Lauren33Views0likes0CommentsRe: International charge 500$ from my account
Oh goodness. Hm. So, I'm not able to view accounts from here on Support. My suggestion would be to reach out to T-Force on FB or Twitter to see if there are any notes from the rep who made the promise documented on the account. Unfortunately international charges like that aren't something we typically waive because they aren't charged by us, they're what the other carrier is charging and we simply pass the charge over. If there's documentation of the promise, T-Force may be able to help. -Lauren58Views0likes0CommentsRe: Can't Buy an iPhone from Apple! (This T-Mobile Account isn’t supported on Apple.com)
Hey there! Not the best news unfortunately. Apple doesn't allow business accounts to finance the way an individual account is able to. It's not going to be an option you can explode while on a T-Mobile for business account. I'm so sorry! -Lauren85Views0likes0CommentsRe: Unable to update my address
Hey there! We're not seeing anything reported specifically with issues for address changes on a mass level, so it's likely a one off with your account for some reason. Sounds like we may need to file a ticket, the easiest way to do that is just pop over to FB or Twitter and have T-Force take care of it! Links are in my signature! -Lauren46Views0likes0Comments