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LG IMS has stopped
Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent “IMS stopped” pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. LG IMS stopped | T-Mobile Support
In a few short clicks, those pesky popups will be a thing of the past.
honatha9 wrote:
I’m on LG G6 and despite rebooting, get continuous “Unfortunately, LG IMS has stopped.”
did you follow the steps provided in the link two posts above yours?
I’m on LG G6 and despite rebooting, get continuous “Unfortunately, LG IMS has stopped.”
DrMiaO wrote:
One of my family members needs their phone LG stylo. Unsure model number. They see reports of T-Mobile reporting buying a new phone as a solution. Enough is enough. We need answers, reduce fee for time unable to use phone and a replacement if unable to fix the issue. I had wanted to switch companies this may be the catalyst that pushes us to act now...or remain phoneless. Hope we all get help soon!
I fill the same way, it has to be a major concern but they are trying hardest to avoid any messages or comments regarding this matter this has gone on for to long with my cell phone it's like I should use as a papers weight
Hey everybody!
Great news!! LG was able to release new updates that fully resolve the recent “IMS stopped” pop up issues. The fix is pretty quick and can be found on our support site. Here is the link that you can follow to see how to install the needed updates. LG IMS stopped | T-Mobile Support
In a few short clicks, those pesky popups will be a thing of the past.
LG has released a fix. See this thread:
https://community.t-mobile.com/android-9/lg-releases-fix-for-lg-ims-crash-43692Aprilnc wrote:
Day 5 of hit or miss calls and texts. This is ridiculous. New phones should be provided. God forbid there is an emergency!
Do the solution above it works.
Day 5 of hit or miss calls and texts. This is ridiculous. New phones should be provided. God forbid there is an emergency!
Oooook wrote:
My V20 is still messed up. :(
This works trust me.
If customers are experiencing the error pop -up for IMS, follow the below instructions to resolve.
1. Open "Settings" (pull-down menu) select "Airplane Mode"
2. Once Airplane Mode is enabled, open "Settings" Open Apps
3. Select App info
4. Click 3 green dots in upper right corner of screen Select show System
5. Select com.lge...ims.rcsprovider (you may also use the search icon on top of the screen search "lge..ims)
6. Open storage
7. Select "Clear Data" Clear Cache"
8. Go back to storage click Force Stop
You may have to do this a few times to resolve the issue.
My phone did this on it's own. LG did fix the issue.
I have LG G8 ThinQ. I guess it would be safe to reboot the phone now? I'm still scared that pop up will come back.
My V20 is still messed up. :(
