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LG V20 Text
I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.
That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.
- Marissa
Well, that answers that! Please do let us know what insight you gain from having us physically take a look at this!
- Marissa
She has an unlimited data plan.
Please do! It's odd that it's T-Mobile to T-Mobile. Do you know if your friend has a data plan, and/or what type of device they use? This is sort of a far-out guess, but I do believe that adding a subject forces a message as MMS; so if for some reason that's not an option for them, maybe that's why you can't create that type of message for them? I'd definitely love to hear what happens at the store if you decide to go!
- Marissa
Marissa,
The contact in question is also a long time T-Mobile customer. Her phone is LG Stylo2 Plus. There is nothing odd about the contact entry it looks the same as the other entries.
Maybe in a couple of days I will go to a T-Mobile store and ask them to take a look at it. Will keep you posted.
That's a shame! Do you mind taking a look at my original reply and letting us know a little more about the contact you're having trouble with?
- Marissa
There is no change from my original post.
*edited to remove email reply content - Marissa
Hey there, @acehā! Just wanted to stop by and see how things were going for you. š
- Marissa
Just checking in here to see how things are going? Did you ever figure out what was going on with that specific contact?
No worries, @acehā! I can move this over to LG discussions for you if you like. š
I'm a little mystified about the reason you're not seeing the same options for this contact as you are for the rest. Do you notice anything different about the format (as in, does the number have +1 in front of it, and the other contacts don't, or vice versa)? Is this just a standard individual contact, or is there something special about this number (does it belong to a business)? Do you know what carrier this person uses -- is it possible that their messaging system doesn't give them the option to receive a scheduled text, or a message with a subject line?
- Marissa
Discussion successfully moved from LG G Discussions to LG Discussions
Sorry I posted this in the wrong discussion.
