Forum Discussion
Solved
How do I talk to a customer service person?
How do I talk to a customer service person?
You should still be able to reach someone by calling 611 by asking the automated system for a representative. You can also reach someone by sending a DM to T-Mobile on either Facebook or Twitter during regular business hours.
My name is Belinda Seabolt. I have had T-Mobile since February 2025 was the worst phone company I’ve ever dealt with they have fake advertisements. It seems like they overcharge me all the time I went in there to get a prepaid phone and they talked me into getting this free iPhone and then weeks later I get a bill in the mail stating I owe this amount of money and it was 100s and hundreds of dollars after that they need shut down I would love to get my money back. They are making me pay for something I did not ask for they will trick you.
