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CANNOT RECEIVE MMS MESSAGES
Alright, so around 1 month ago I switched to my boyfriends plan on T-Mobile from Verizon. We ordered a Samsung S22 Ultra and once it arrived we set it up. They gave me a new number but we intended on...
Have you checked the APNs? https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings
I know a person who ported out from T-Mo to Optimum Mobile who cannot receive MMS from T-Mobile numbers ONLY. This person can receive from ALL other carriers except T-Mobile after porting out. After multiple contacts with T-Mobile, nothing has been resolved. Poor customer and technical escalation service. They need us to call and troubleshoot every time and apply same useless steps.
