- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Not Sold by T-Mobile](https://www.t-mobile.com/support/support/devices/not-sold-by-t-mobile) # T-Mobile data & APN settings 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Make sure you have the right data settings so services like the internet and picture messaging work. ## On this page: - [Automatic data settings & network reset](https://www.t-mobile.com#subhead1) - [Manually input data settings](https://www.t-mobile.com#subhead2)   ## [](https://www.t-mobile.com)Automatic data settings & network reset All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. To reset your settings to default, choose your device manufacturer. These steps will __reset all network settings__ and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions.   ### Alcatel   1. From any home screen, swipe up. 2. Choose __Settings__ > __System__ > __Reset options__. If you don't have Reset options, choose __Advanced__ first. 3. Select __Reset Wi-Fi, Cellular & Bluetooth__ > __Reset settings__. 4. If prompted, enter your PIN or Password. 5. Choose __Reset settings__.   ### Apple   1. From the Home screen, select __Settings__ > __General__ > __Transfer or Reset iPhone__ or __iPad__ > __Reset__. 2. Choose __Reset Network Settings__. 3. If prompted, enter your PIN or Password. 4. Confirm selection.   ### CAT   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Advanced__ > __Reset options__ > __Reset Wi-Fi, mobile & Bluetooth__ > __Reset settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset settings__.   ### Coolpad   1. From the Home screen, select __App__ > __Settings__ > __General settings__ > __Mobile network__ > __Advanced__. 2. Select __Access Point Names__ to check the existing APNs. 3. Press the left soft key, then select __Reset to default__.   ### Google   1. From the Home screen, swipe up to display your apps. 2. Select __Settings__ > __System__ > __Reset options__ > __Reset Bluetooth & Wi-Fi__. 3. Select __Reset__ again to confirm.   ### LG   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Restart & reset__ > __Network settings reset__ > __Reset Settings__ > __Reset Settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset settings__. A 'Network settings have been reset' message briefly flashes to indicate the reset is complete.   ### Motorola   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Reset options__ > __Reset Wi-Fi, mobile & Bluetooth__ > __Reset settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset settings__.   ### Nokia   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Advanced__ > __Reset options__ > __Reset Wi-Fi, mobile & Bluetooth__ > __Reset Settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset Settings__. Once complete, a confirmation window will appear.   ### OnePlus   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System settings__ or __Additional settings__. 3. Select __Back up and reset__ > __Reset phone__ > __Reset network settings__. 4. If prompted, enter your PIN or Password. 5. Choose __Reset settings__ again to confirm.   ### REVVL   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Reset options__ > __Reset Wi-Fi, mobile & Bluetooth__ > __Reset Settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset Settings__ again to confirm.   ### Samsung   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __General Management__ > __Reset__. 3. Select __Reset network settings__ or __Reset mobile network settings__, then choose __Reset settings__. 4. If prompted, enter your PIN or Password. 5. Choose __Reset__. Once complete, a confirmation window will appear.   ### SCHOK   1. From the Home screen, select __Menu__ (OK key) > __Tools & Settings__ > __Settings__ > __Wireless & networks__ > __Cellular networks__. 2. Select __Access Point Names__ > __Options__ (right Soft key). 3. Select __Reset to default__ > __Yes__ (right Soft key).   ### TCL   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Reset__ __Network settings reset__ > __Reset settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset settings__.   ### Wiko Voix   1. From the Home screen, swipe up to display your apps. 2. Choose __Settings__ > __System__ > __Reset__ __options__ > __Reset Wi-Fi, mobile, & Bluetooth__ > __Reset settings__ > __Reset settings__. 3. If prompted, enter your PIN or Password. 4. Choose __Reset__. Wait for the device to reset. ## [](https://www.t-mobile.com)Manually input data settings This section will walk you through setting up internet and pictures messaging (MMS) on a non-T-Mobile phone if automatic configuration is not supported, but there are a few things to keep in mind before you get started: - We can't guarantee these settings will make an unsupported device fully functional on the T-Mobile network. - Customer Care may not be able to help with unsupported device configuration, but you can always ask questions in the [](https://www.t-mobile.com)[Community](https://community.t-mobile.com/). - Check out the [Non-T-Mobile phone & software disclaimer](https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/non-t-mobile-phone-and-software-disclaimer) for more info. ### Internet and Picture Messaging - Access Point Name (APN): fast.t-mobile.com - MMSC Server: http://mms.msg.eng.t-mobile.com/mms/wapenc ### Short Message Service (SMS) - SMS Email: [email protected] - SMS center: 1-206-313-0004 - Email center: 500 - Voicemail: [1-805-637-7243](tel:1-805-637-7243) (1-805-MESSAGE)   ### Android guide   1. Open the __Access Point Names__ or __APNs__ menu. 1. In __Settings__, check under __Wireless & Networks__ or choose the __Connections__ tab. 2. Select __Mobile network__. You may need to choose __More settings__, __More...__, or __More networks__ first. 3. Select __Access Point Names__. 2. Choose the T-Mobile APN if one is available. If not, select __Menu__ and select new APN. 3. Verify and update the following settings for the Data APN. - Name: T-Mobile - APN: fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices) - Proxy: <Not set> - Port: <Not set> - Username: <Not set> - Password: <Not set> - Server: <Not set> - MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc - MMS proxy: <Not set> - MMS port: <Not set> - MMS protocol: WAP 2.0 - MCC: 310 - MNC: 260 - Authentication Type: <Not set> - APN Type: default,supl,mms *OR* Internet+MMS - Default Android provides a text field to enter default,supl,mms. - Samsung provides an Internet+MMS radio button to select. - APN Protocol: IPv4/IPv6 - APN roaming protocol: IPv4/IPv6 or IPv4 only when roaming internationally - Turn APN on/off: Grayed out unless there are multiple APNs - Bearer: Unspecified 4. Select __Menu__ > __Save__. 5. Delete any other APNs that appear in the list. The FOTA APN can remain if available. Select the APN that needs to be removed, then select __Menu__ > __Delete APN__. 6. Verify there is a circle next to the remaining APN. 7. Perform a soft reset. Hold down the power button until the device turns off and restarts. 8. Test the data connection and/or MMS by accessing the Web or sending a picture message. 9. Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.   ### Apple guide   Have an old iPhone that doesn't support automatic configuration? Follow these steps based on your iOS version. ### iOS 7 & 8 1. Select __Settings__ > __Cellular__ > __Cellular Data Network__. If this setting does not appear on the device, it is not unlocked. You must speak with your previous carrier. 2. Enter the following information under the __Cellular Data__ section: - APN: fast.t-mobile.com - Username: <Not set> - Password: <Not set> 3. Enter the following under the __LTE Setup (Optional)__ section: - APN: <Not set> - Username: <Not set> - Password: <Not set> 4. Enter the following under the __MMS__ section: - APN: fast.t-mobile.com (for iOS 7) or tmus (for iOS 8) - Username: <Not set> - Password: <Not set> - MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc - MMS Proxy: <Not set> - MMS Max Message Size: 1048576 - MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf 5. Enter the following under the __Personal Hotspot__ section: - APN: pcweb.tmobile.com - Username: <Not set> - Password: <Not set> 6. Press the __Home__ key to save the APN and exit to the main screen. 7. Turn the device off and back on. ### iOS 6 1. Choose __Settings__ > __General__ > __Cellular__. 2. Verify the following settings: - DataRoaming: On - Wi-Fi: Off - 3GEnable: On 3. Choose __Cellular Data Network__. If this setting does not appear on the device, it is not unlocked. You must speak with your previous carrier. 4. Configure as follows: - APN: fast.t-mobile.com - Username: <Not set> - Password: <Not set> 5. Enter the following under the __MMS__ section: - APN: fast.t-mobile.com - Username: <Not set> - Password: <Not set> - MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc - MMS Proxy: <Not set> - MMS Max Message Size: 1048576 - MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf 6. Enter the following under the __Internet Tethering__ section: - APN: pcweb.tmobile.com - Username: <Not set> - Password: <Not set> 7. Press the __Home__ key to save the APN and exit to the main screen. 8. Turn the device off and back on.   * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)