Forum Discussion

NNJDave's avatar
NNJDave
Network Novice
2 years ago

Android not receiving all texts

Hello-

I am having issue receiving text messages from iphone users, sporadically. I have gone through all of the trouble shooting steps. I have confirmed through My T-Mobile that I can see the phone number, time and date they were sent to me, but they never made it to my Samsung S22.

  • Nunyab's avatar
    Nunyab
    Newbie Caller

    If you previously owned or had an iPhone I recommend running the deregistration from iMessage.

     

    https://selfsolve.apple.com/deregister-imessage/

     

    Beyond that it doesn’t hurt to remove the SIM, or clear the network settings. I haven’t owned a Samsung since the S9 so how to reset your network settings may vary.