Forum Discussion
RECEIVing texts for digits
Why can't I get text messages from Amazon for account verification OTP to(#8563084006 From didgits line)
Hey there! I am very sorry but DIGITS does not support shortcodes. In order to receive shortcodes, you will have to have them delivered to the SIM line.
- lw2bNewbie Caller
This info was helpful as the T-mobile phone support rep confirmed the same findings after speaking with their DIGITS tech.
Honestly, I don’t prefer to expose my SIM phone number to vendors (banks, credit cards, target, etc) due to not knowing who would be selling my mobile number to 3rd parties for solicitation/scam calls. That said, i would still like to utilize functions that require short codes verification on their app. So it would be great to use DIGITS for that purpose (where can turn off the DIGITS service when I don’t want to be bothered on my phone). Or are there other options you can suggest? Also, are there any plans to support shortcodes via DIGITS? And any reason why such function is not supported by DIGITS?
Thanks,
- JakariBeyNewbie Caller
yeah definitely needs to be fixed or feature added. that’s the whole point of it is shortcodes.
- magenta7074980Newbie Caller
Will digits ever support short codes? I’d like to use digits to have two separate accounts for certain services that only allow one phone number but unable to sign up with digits because they send short codes
- KittyCat417Newbie Caller
Is there any way around this? I’m temporarily using digits while I wait for my backordered phone to arrive. In the meantime I need to reset the password to access some accounts that are on my lost phone. Which I can’t do because I can’t receive the text to do so. I needed to change his passwords to ensure that whoever has my phone can’t access that, and also i really can’t afford to go another 1 to 2 weeks with no access to my email and other accounts.
- rrnworksNewbie Caller
tmo_chris wrote:
Hey there! I am very sorry but DIGITS does not support shortcodes. In order to receive shortcodes, you will have to have them delivered to the SIM line.
This makes DIGITS text messaging all but worthless in today’s world. Short codes are needed as a backup to having to use the SIM. Please fix tmobile?
- cdznuttsNewbie Caller
I agree this sucks and should be remedied. I spent a few weeks trying to figure this out myself and help from my local T-mobile store after purchasing a new phone. They were very helpful and knowledgeable. I highly recommend they as a store. But, this problem was a new one for them. In the end short codes are not available on my "digits" line (secondary line). Claimed as a security thing. The whole point of having access to short codes on my secondary phone is security so I can securely access my accounts. I can't even get payment updates from T-mobile saying my monthly payment went through. I can't get credit card purchase notifications. Just logging into this forum board right here for this post required me to switch phones just so I can read the short code.
If my secondary phone ("digits line") is registered to me and linked only to my number, authenticated, verified, in person with ID card in hand, and no other device can be linked to my number without me authenticating or approving it, then why can't this work? I don't really understand the security thing.
- Alps_SplashNewbie Caller
Please allow this app to accept short codes and not just a restricted set few unless you can let us (the user/account holder) to specify but on top of that have a default set of short code that can be allowed. This shouldn’t be difficult. What is difficult is the person or persons that decide what the people want. Please listen to what people want! Could use this opportunity to make DIGITs a security feature.
- SHodgesNewbie Caller
Bought a line with digits specifically to use for the endless and unnecessary phone number verifications now, only to find the service totally useless because it STILL doesn’t work with short codes. What a ridiculous limitation.
- tourprotoNewbie Caller
Arghh. Just found this thread. This is a ridiculous shortcoming for the Digits line. I use this for my work number instead of having to carry around a 2nd phone. The inability to get short codes really limits the benefit of a Digits line.
- AliaNewbie Caller
I was able to receive some shirt codes two days later (which not useful) are there any updates on this issue?
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