Forum Discussion
S22 Ultra Wifi and Hot Spot no longer working after latest update.
My S22 Ultra Wi-Fi and Hot spot no longer turn on after the most recent update UI 7.0. I took my phone to a T-Mobile store and was told a lot of people with the S22 are having this problem and they can't fix it. I have insurance so they told me they would replace it. Is replacing it going to fix the issue since it is a software bug? Of course, my model is on back order, so I have to wait 3 weeks. To add insult to injury they tell me there is a $5 fee. You break my phone with a crappy update and then want to charge me money to fix it? I get it that it is only $5 but I have had this phone probably 5 years and paid insurance of $18/month for 5 years and never once used it, my phone is paid for, yet they still feel the need to charge more money? Something as petty as this makes me consider leaving T-Mobile.
All updates come directly from Samsung. Outside of a little bloat, some carrier aggregation and APN settings, and some very minor modem tuning. T-Mobile can't fix something it has no control over. You should reach out to Samsung Support or post with the many others on all of the carriers experiencing similar issues.
Dang. Got lucky mine is still working but another on my account won't connect stable to cellular. That is not a good thing that the update is forced out and the answer is to make you change phones.
Did you get this resolved? Wondering if a swap to another S22 is another problem waiting to happen with the next update.
