Forum Discussion
Worst customer service
Tmobile became the worst customer service carrier since they became TMobile USA. The original TMobile customer service was not bad at all. The TMobile USA has the worst, I mean, the worst of all cus...
Just cancelled service with T-Mobile last month. They raised the final bill $150, I spent 3-4 hours speaking with customer service and still ended up with a non-answer. The first major call was with someone overseas with a heavy accent, who couldn't even explain what month/period they were billing for. I finally just paid them off to be rid of them.
When we signed up in their store, the employee added a 6th line to my 5 member family, and when I got that removed they took a bunch of our deals with it. Don't believe a word they say in the store. I sure hope that employee's commission was worth the hundreds of dollars they screwed me out of.
Awful company, don't trust them for a second.
