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John913
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Joined 3 days ago
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Re: Worst customer service
Just cancelled service with T-Mobile last month. They raised the final bill $150, I spent 3-4 hours speaking with customer service and still ended up with a non-answer. The first major call was with someone overseas with a heavy accent, who couldn't even explain what month/period they were billing for. I finally just paid them off to be rid of them. When we signed up in their store, the employee added a 6th line to my 5 member family, and when I got that removed they took a bunch of our deals with it. Don't believe a word they say in the store. I sure hope that employee's commission was worth the hundreds of dollars they screwed me out of. Awful company, don't trust them for a second.40Views0likes0Comments