Forum Discussion
Solved
Usage
why is the usage details not up to date?
Hi. I’m so happy to share the good news. This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
partywithmyphone wrote:
Yes, but when you click on the detailed usage it will show you last billing cycle. Hoping to find a timeline for when T-Mobile will fix this!
Mine didn't.
Yes, but when you click on the detailed usage it will show you last billing cycle. Hoping to find a timeline for when T-Mobile will fix this!
Mine are showing now.
mine ended 10 days ago and still shows the last cycle’s usage.
Give it a day or 2 then you can try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if this an issue.
yes it ended on 1/28
Did your billing cycle just end? If so it takes a few days for usage to update.
