Forum Discussion

bwildeman's avatar
bwildeman
Newbie Caller
4 years ago

Usage Details Not Showing

When I login to my account or check the app, my incoming/outgoing call and text details are not showing accurately.  One day it will show calls from a particular number and the next day there will be no details from that same number, although calls/texts were made. 

  • Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | T-Mobile Community), but I am so excited that I wanted to say here too: This issue is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!