Forum Discussion
jotaeh
7 years agoNewbie Caller
What happened to customer service???
I've been a T-Mobile customer for years. At one point, in response to an issue I had when my account was inadvertently changed by a store representative, I was given some sort of status where whe...
JakeG308
10 months agoRoaming Rookie
DO NOT GET T-MOBILE
My wife and I went to Greece last year and I had absolutely no access to my phone service 95 percent of the time even with purchasing the “international pass” for a month . We are now in the Bahamas and experiencing the same exact problem . I have a job that requires access to my phone at all times for patients with acute disorders . They WILL charge you every penny even without being able to use your phone . Attached are photos showing proof of having no access at all . Please keep in mind we have already been here two days and when we were in Greece it was for a month ! HORRIBLE CUSTOMER SERVICE WITH NO SOLUTIONS .
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