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Caller ID incorrect, and I've asked T-Mobile to fix it twice.
My caller ID keeps showing up as "Aurora Reyes," which is sadly not my name. I've contacted my local T-Mobile store twice, and they've said that they've had support fix it twice, but every time I...
I am sorry you have had to deal with this as it should be a fairly simple fix. I would recommend that you call our Team of Experts folks over the phone so we can ensure your name is updated in the billing system.
I don't know anyone else with T-Mobile. It happens with several business/non-profit lines, though, and it never happened with Verizon or AT&T. Mind you, I like T-Mobile better because you support Net Neutrality, but I tried again, and the issue still isn't fixed.
