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15-Day T-Mobile Internet Test Drive

About Test Drive

Worry-free 15-day test drive. See how well T-Mobile 5G Home Internet works for you or get your money back.

  • Any customer who activates T-Mobile Home Internet or Small Business Internet on a qualifying plan.
  • Limited to one per account.
  • Standard support is included during the Test Drive.

When does Test Drive start?

Your T-Mobile Wi-Fi Test Drive trial starts regardless of when you set up your gateway. Make sure you unbox, set up, and connect to your gateway as soon as you get it so you can take advantage of the full Test Drive trial window.

  • If you signed up in a Retail store your Test Drive starts once we activate your account, and you take home your device.
  • If you signed up online or by phone your Test Drive starts the day you receive a notification that your 5G gateway has shipped.

Using Test Drive in your home

Test Drive uses the same T-Mobile Internet service you would use after activation, so you can try it with your connected devices at home.

  • You can connect multiple devices to your gateway during the Test Drive.
  • Your experience may vary based on location, signal strength, gateway placement, connected devices, and how you use the service.
  • For the best experience, place your gateway in a central location and follow the setup instructions.

Keeping your service after Test Drive

If you keep T-Mobile Internet after the 15-day Test Drive, your service continues on your selected plan.

  • Regular monthly charges begin in your billing cycle.
  • You keep using the gateway provided for your service.
  • No Test Drive bill credit is applied if you continue service beyond the 15-day period..

Cancelling Service

If you decide to cancel your T-Mobile Internet service, contact us.

  • A one-time bill credit will be applied to your account to zero out any T-Mobile Internet service charges on your bill. If there is a credit balance on the account because a payment was made before the one-time bill credit was applied, the credit balance will be proactively paid out after 30 days via a Prepaid MasterCard from North Lane to the billing address on file.
  • You will need to return your equipment within 45 days of cancelation, or you will be charged a non-return fee of up to $370. Non-return fees are handled in the same way they would without Test Drive and are not eligible for a money back adjustment.
  • Learn more about your Home Internet billing and charges.

Cancel within 15 days of Home Internet service activation. Limited-time offer; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit. Max 1/account. May not be combinable with some offers or discounts.

Looking for something else?

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