About Test Drive
The 15-Day Internet Test Drive allows new and existing
Any customer who activates
15-Day T-Mobile Internet Test Drive
When does Test Drive start?
Your
- If you signed up in a Retail store your Test Drive starts once we activate your account, and you take home your device.
- If you signed up online or by phone your Test Drive starts the day you receive a notification that your
5G gateway has shipped.
Cancelling Service
If you decide to cancel your
- A one-time bill credit will be applied to your account to zero out any
T-Mobile Internet service charges on your bill. If there is a credit balance on the account because a payment was made before the one-time bill credit was applied, the credit balance will be proactively paid out after 30 days via a Prepaid MasterCard from North Lane to the billing address on file. - You will need to return your equipment within 45 days of cancelation, or you will be charged a non-return fee of up to $370. Non-return fees are handled in the same way they would without Test Drive and are not eligible for a money back adjustment.
- Learn more about your Home Internet billing and charges.
Cancel within 15 days of Home Internet service activation. Limited-time offer; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit. Max 1/account. May not be combinable with some offers or discounts.
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