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[](https://www.t-mobile.com/home-internet) Log in [](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # T-Mobile Internet in T-Life app T-Life allows you to access your gateway, adjust your settings, check your usage, and more! - [T-Life app](https://www.t-mobile.com#tlife) - [Getting Started](https://www.t-mobile.com#login) - [View and Manage Settings](https://www.t-mobile.com#manage) - [Need Help?](https://www.t-mobile.com#Troubleshooting) ## T-Life app The T-Life app is the easiest way to set up your Internet service. It also provides access to other T-Mobile perks such as T-Mobile Tuesdays, and innovations like the ability to manage your gateway anytime, anywhere. - You can view and change gateway settings and Wi-Fi network management options. The gateway must be connected to the T-Mobile Network and able to receive data. - Customers with a mesh Wi-Fi extender must use the T-Life app. - Customers with the Askey LTE Gateway can manage their settings from within the T-Life app using a web wrapped Askey Web GUI experience. [](https://apps.apple.com/us/app/t-life-t-mobile-tuesdays/id1111876388) [](https://play.google.com/store/apps/details?id=com.tmobile.tuesdays&hl=en_US&gl=US) ## T-Life app ### Log in to the T-Life app to get started 1. Go to the T-Life app. 2. Sign in with your [T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) to manage all settings in the app. Business Internet customers should not sign in with a T-Mobile ID. 3. From the __T-Life Home__ screen, select __Locate > Things > Manage__. ## Log in to the T-Life app to get started ### View and manage your settings in the T-Life app [Tutorials for iOS , opens in a new window](https://www.t-mobile.com/support/tutorials/device/app/ios/topic/t-mobile-home-internet-app-in-t-life) [Tutorials for Android , opens in a new window](https://www.t-mobile.com/support/tutorials/device/app/android/topic/t-mobile-home-internet-app-in-t-life) - ### Change your network password 1. Open T-Life and select __Location > Manage.__ 2. Select __My Wi-Fi__ at the top of the page. 3. Select __>__ next to network name under My Networks. 4. If changing network name (SSID) type new network name in __Wi-Fi network name (SSID)__ field. 5. If changing network password (key) type new password in __Wi-Fi network password__ __(key)__ field. 6. Once completed select now MAGENTA __Save__ option at the bottom of the screen. - ### Check firmware version 1. From the __My Wi-Fi__ screen, select the device. 2. Scroll down to __General Info__ to review the __Firmware version__. - ### Create a new network / Band Steering You can create up to four additional Wi-Fi networks and have them appear on the Network screen. To disable band steering, you must separate the 2.4 and 5 GHz Wi-Fi bands by creating a separate Wi-Fi network for each with a unique name. 1. From the __My Wi-Fi__ screen, select __+ Add Network__. 2. You can then manage the following settings: - Wi-Fi Network Name (SSID) - Wi-Fi Network Password (key) - Frequency band - WPA Version - WPA Encryption Mode - ### Identify your Internet line number Your Internet plan will have an associated line number. To find this number:  1. Go to the __More__ screen. 2. View the line number under __Internet line number.__ - ### Replacing a gateway 1. Go to __Locate__ section in T-Life > __Things.__ It will show the old gateway offline. 2. Select the offline gateway. Do not select Add. 3. Select __overview.__ 4. Select __Add new gateway.__ 5. Complete gateway setup as normal using using the tutorials. 6. If needed, unpair and pair mesh Wi-Fi extender depending on your setup. - ### Restart your gateway 1. Go to the __More__ screen. 2. Verify your gateway is online and select __Restart your gateway__. 3. Wait for the device to restart. - ### View connection info Use these steps to view connection, signal strength, and device details for your gateway. 1. View the Wi-Fi connection strength next to a device on the __My Wi-Fi__ screen. 2. Select a specific device to view details only for that device. - ### Askey Web GUI Askey customers can manage their Askey LTE Gateway settings from within the T-Life app using a web wrapped Askey Web GUI experience. - Customers will see a message: *This gateway isn’t supported by the T-Life app*. - Select __Manage with web tool__. - A new screen titled __LTE Wi-Fi Gateway__ shows. - Enter account information and select __Log in.__ ## Need help? Our Troubleshooting guides can help fix the most common T-Mobile Internet issues, right from the comfort of your home! [T-Mobile Internet Troubleshooting guides](https://www.t-mobile.com/support/home-internet/customer-support) ## Need help? ## Looking for something else? [Return to T-Mobile Internet Support](https://www.t-mobile.com/support/home-internet)   __Was this helpful?__    Survey Link ## Hello! Want to stay logged in? 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