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The T-Mobile Internet app lets you access your gateway and adjust some of the settings. For additional settings, check out the tutorials.


About the app

  • Allows you to access and change the gateway settings right from your phone or tablet
  • Must be connected to the High-Speed Internet Gateway or T-Mobile LTE Wi-Fi Gateway through Wi-Fi to access
  • Requires Android 6.0 or later / iOS 11.4 or later
  • You can only use the app on one device at a time


Log in

  1. If you're setting your Home Internet up for the first time, use Getting Started with T-Mobile Internet.
  2. Make sure you're connected to the gateway over Wi-Fi and open the T-Mobile Internet App.
  3. Enter the administrator password, then tap Log In.
    • If you don't see a password field, tap Already setup? Log in first.
    • The default password can be found on the back label of the device.
    • If you forgot your password, tap Forgot password and follow the on-screen steps.

Log out

At the bottom of the screen, tap More > Logout


Manage Wi-Fi

  1. Tap the Network tab at the bottom.
  2. Tap the desired network. You change the settings for each network separately.
  3. Enter a new Wi-Fi Network Name (SSID) or Password, then tap Save.
    • If you change the Wi-Fi Network Name or Password of the Wi-Fi you're currently connected to, you'll need to reconnect to Wi-Fi.
    • To see the Wi-Fi password you currently have entered, tap the icon that looks like an eye with a line through it.


Manage schedule

  1. At the bottom of the screen, tap Devices. You'll see a list of all devices connected to the gateway.
  2. Tap a device to view or adjust the following settings:
    • Tap the Connected / Disabled switch to manually turn a device on or off.
    • Tap Manage Schedule and schedule blocks of time to disable a device.
      • Tap the + icon to add a new disabled time period.
      • Tap Schedule Options if you want to clear the schedule or just temporarily disable it by tapping STOP FOLLOWING SCHEDULE / FOLLOW SCHEDULE.
      • Once a device is on a schedule, it can't be blocked.


Device & connection info

Connection and usage

  • You can find this information on the Home screen in the app.
  • The top bar shows the connection status between the device you're using the app on, the gateway, and the Internet.
  • You'll also see your signal strength.

Connected devices

  1. At the bottom of the screen, tap Devices. You'll see a list of all devices connected to the gateway.
  2. Tap a device, then choose Device Information to see these details:
    • Connection type (Wi-Fi or Ethernet)
    • IP address
    • MAC address.


Tap More > Gateway information to view these details:

  • Firmware version
  • IMEI
  • IMSI


Change gateway password

  1. At the bottom of the screen, tap More > Change your gateway password.
  2. Enter the current and new passwords, re-type the new password, then tap Save.


Restart gateway

  1. At the bottom of the screen, tap More > Restart your gateway.
  2. Tap Restart gateway now and wait for the device to restart.


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