The T-Mobile Internet app lets you access your gateway and adjust some of the settings. For additional settings, check out the tutorials.

About the app

• Allows you to access and change the gateway settings right from your phone or tablet
• Must be connected to the High-Speed Internet Gateway or T-Mobile LTE Wi-Fi Gateway through Wi-Fi to access
• Requires Android 6.0 or later / iOS 11.4 or later
• You can only use the app on one device at a time

Log in

1. If you're setting your Home Internet up for the first time, use Getting Started with T-Mobile Internet.
2. Make sure you're connected to the gateway over Wi-Fi and open the T-Mobile Internet App.
3. Enter the administrator password, then tap Log In.
   • If you don't see a password field, tap Already setup? Log in first.
   • The default password can be found on the back label of the device.
   • If you forgot your password, tap Forgot password and follow the on-screen steps.

Log out

At the bottom of the screen, tap More > Logout. 

Manage Wi-Fi

1. Tap the Network tab at the bottom.
2. Tap the desired network. You change the settings for each network separately.
3. Enter a new Wi-Fi Network Name (SSID) or Password, then tap Save.
   • If you change the Wi-Fi Network Name or Password of the Wi-Fi you're currently connected to, you'll need to reconnect to Wi-Fi.
   • To see the Wi-Fi password you currently have entered, tap the icon that looks like an eye with a line through it.

Manage schedule

1. At the bottom of the screen, tap Devices. You'll see a list of all devices connected to the gateway.
2. Tap a device to view or adjust the following settings:
   • Tap the Connected / Disabled switch to manually turn a device on or off.
   • Tap Manage Schedule and schedule blocks of time to disable a device.
     • Tap the + icon to add a new disabled time period.
     • Tap Schedule Options if you want to clear the schedule or just temporarily disable it by tapping STOP FOLLOWING SCHEDULE / FOLLOW SCHEDULE.
     • Once a device is on a schedule, it can't be blocked.

Device & connection info

Connection and usage

• You can find this information on the Home screen in the app.
• The top bar shows the connection status between the device you're using the app on, the gateway, and the Internet.
• You'll also see your signal strength.

Connected devices

1. At the bottom of the screen, tap Devices. You'll see a list of all devices connected to the gateway.
2. Tap a device, then choose Device Information to see these details:
   • Connection type (Wi-Fi or Ethernet)
   • IP address
   • MAC address.

Gateway

Tap More > Gateway information to view these details:

• Firmware version
• IMEI
• IMSI
• ICCID
• MSISDN

Change gateway password

1. At the bottom of the screen, tap More > Change your gateway password.
2. Enter the current and new passwords, re-type the new password, then tap Save.

Restart gateway

1. At the bottom of the screen, tap More > Restart your gateway.
2. Tap Restart gateway now and wait for the device to restart.

Get help

• Check out our tutorials for additional steps.
• Visit our Troubleshooting space for help with specific issues.