March 17, 2020

Out of an abundance of caution for its employees, customers and the communities it serves, Sprint is closing all but its most highly critical retail stores.


Sprint is doing its best to balance the needs of customers and take care of employees, while recognizing our important role as an essential services provider.



We will temporarily close approximately 71% of Sprint retail stores across the country starting today, March 17. We strongly urge customers visit or their My Sprint mobile app for service and sales needs. However, if a store visit is necessary, please visit to find an available store near you.


While this was not an easy decision, maintaining safety and promoting personal wellness in our store environments makes this the right thing to do.


Because wireless communication is so important during this critical time, Sprint is leaving open certain locations dispersed throughout the country to serve the needs of our communities, including service and repair locations.  We have also attempted to keep stores open within a reasonable distance from where most customers and employees live and work.


In addition, all of Sprint Express at Walgreens locations will close temporarily, as well as stores within indoor malls and all stores in Puerto Rico (per the mandate of the local government).


We continue to monitor this situation in real-time and will make the necessary decisions to keep our teams and customers safe.


If you have any questions or concerns, please use the My Sprint app or chat with us online at We’ll have regular updates as we respond to more information, so please stay flexible. Also look for more up-to-date information on Twitter