[Skip to content](https://www.t-mobile.com/news/community/t-mobile-keeping-loved-ones-connected-hurricane-melissa#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile is Helping Keep Loved Ones Connected in the Wake of Hurricane Melissa October 29, 2025 1 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn ## *Free international long-distance, texts and roaming across Jamaica and nearby islands available to support customers and communities until November 12* Our thoughts are with everyone affected by Hurricane Melissa which made landfall yesterday as a devastating Category 5 storm across Jamaica and neighboring islands, the most powerful storm ever recorded to strike Jamaica. The hurricane brought widespread damage and power outages, leaving many communities to begin recovery. We understand how important it is to stay connected right now. To help customers reach family, loved ones and friends, T-Mobile is waiving charges for customers on our network for international long-distance calls, texts and roaming in Jamaica, as well as the surrounding islands of Turks and Caicos and the Bahamas across all our brands — T-Mobile Postpaid and Prepaid, Metro, Assurance Wireless, UScellular, Mint and Ultra — from today __Wednesday, Oct. 29, until Tuesday, Nov. 12.__ We will continue to closely monitor the storm’s aftermath and provide updates.  For more information on disaster preparedness and T-Mobile’s response capabilities, visit the company’s [Emergency Response hub](https://www.t-mobile.com/news/emergency-response) and follow @TMobileNews on [X](https://x.com/tmobilenews) and [Instagram.](https://www.instagram.com/tmobilenews/)  \### Tags[Community](https://www.t-mobile.com/news/archive/community)[Consumer](https://www.t-mobile.com/news/archive/consumer)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Hurricane Relief](https://www.t-mobile.com/news/archive/hurricane-relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [![A Championship for the Knicks and a Showcase of New York City’s Connectivity](https://www.t-mobile.com/news/_admin/uploads/2025/04/T-Mobile-Nomad-XL-SatCOLT-Hero-1-500x250.jpg) \ NetworkPress Release \ __A Championship for the Knicks and a Showcase of New York City’s Connectivity__ \ June 15, 2026|4 min read](https://www.t-mobile.com/news/network/a-championship-for-the-knicks-and-a-showcase-for-new-york-citys-connectivity) [![Severe Weather is Here: How T-Mobile Is Helping People Stay Connected](https://www.t-mobile.com/news/_admin/uploads/2026/06/11832250_Severe-Weather_Infographic_Hero-500x250.png) \ CommunityPress Release \ __Severe Weather is Here: How T-Mobile Is Helping People Stay Connected__ \ June 11, 2026|2 min read](https://www.t-mobile.com/news/community/severe-weather-is-here-how-t-mobile-is-helping-people-stay-connected) [![T-Mobile Introduces Dynamic CX AI-Powered Connectivity Technology](https://www.t-mobile.com/news/_admin/uploads/2026/06/T-Mobile-Dynamic-CX-Crowd-Tech-500x250.jpg) \ NetworkPress Release \ __T-Mobile Introduces Dynamic CX, AI-Powered Technology Designed to Help Keep Customers Connected During Summer’s Biggest Live Events__ \ June 04, 2026|5 min read](https://www.t-mobile.com/news/network/t-mobile-introduces-dynamic-cx-ai-powered-technology-designed-to-help-keep-customers-connected-during-summers-biggest-live-events) [![T-Mobile Supporting First Responders During Wildfires](https://www.t-mobile.com/news/_admin/uploads/2026/05/Station-23-4_Hero_T-MobileSatCOLT-500x250.jpg) \ CommunityPress Release \ __Before, During and After: How T-Mobile Shows Up for First Responders and Communities Across America at Every Stage__ \ May 19, 2026|7 min read](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america)