[Skip to content](https://www.t-mobile.com/news/community/t-mobile-keeping-loved-ones-connected-hurricane-melissa#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile is Helping Keep Loved Ones Connected in the Wake of Hurricane Melissa October 29, 2025 1 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn ## *Free international long-distance, texts and roaming across Jamaica and nearby islands available to support customers and communities until November 12* Our thoughts are with everyone affected by Hurricane Melissa which made landfall yesterday as a devastating Category 5 storm across Jamaica and neighboring islands, the most powerful storm ever recorded to strike Jamaica. The hurricane brought widespread damage and power outages, leaving many communities to begin recovery. We understand how important it is to stay connected right now. To help customers reach family, loved ones and friends, T‑Mobile is waiving charges for customers on our network for international long-distance calls, texts and roaming in Jamaica, as well as the surrounding islands of Turks and Caicos and the Bahamas across all our brands — T‑Mobile Postpaid and Prepaid, Metro, Assurance Wireless, UScellular, Mint and Ultra — from today __Wednesday, Oct. 29, until Tuesday, Nov. 12.__ We will continue to closely monitor the storm’s aftermath and provide updates.  For more information on disaster preparedness and T‑Mobile’s response capabilities, visit the company’s [Emergency Response hub](https://www.t-mobile.com/news/emergency-response) and follow @TMobileNews on [X](https://x.com/tmobilenews) and [Instagram.](https://www.instagram.com/tmobilenews/)  \### Tags[Community](https://www.t-mobile.com/news/archive/community)[Consumer](https://www.t-mobile.com/news/archive/consumer)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Hurricane Relief](https://www.t-mobile.com/news/archive/hurricane-relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [![T-Mobile Generator deployment for Storm Lala in Hawaii, 8-16-26](https://www.t-mobile.com/news/_admin/uploads/2026/08/T-Mobile-Generator-deployment-for-Storm-Lala-in-Hawaii-8-16-26-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Supports Hawaiʻi Through Hurricane Lala with Network Recovery, Satellite Connectivity and Community Support (Updated 8/22/26)__ \ August 16, 2026|9 min read](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala) [![T‑Mobile Activates T-Satellite and Mobilizes Network Teams as Tropical Storm Lala Approaches Hawaiʻi (Updated 8/16/26 AM)](https://www.t-mobile.com/news/_admin/uploads/2026/08/hurricane-also-called-tornado-or-typhoon-with-lightnings_SS_2201751399-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Activates T-Satellite and Mobilizes Network Teams as Tropical Storm Lala Approaches Hawaiʻi (Updated 8/16/26 AM)__ \ August 14, 2026|7 min read](https://www.t-mobile.com/news/network/t-mobile-activates-t-satellite-and-mobilizes-network-teams-tropical-storm-lala-hawaii) [![T‑Mobile Supports Customers During Super Typhoon Bavi](https://www.t-mobile.com/news/_admin/uploads/2024/04/default-article-social-image-500x250.png) \ CommunityPress Release \ __T‑Mobile Supports Customers During Super Typhoon Bavi__ \ July 08, 2026|2 min read](https://www.t-mobile.com/news/community/super-typhoon-bavi) [![Fans watching soccer](https://www.t-mobile.com/news/_admin/uploads/2026/06/2-9463786_SEC_Fan-Imagery_GettyImages-1287022042_CMYK_R_HERO-500x250.jpg) \ NetworkPress Release \ __Inside the Network: How T‑Mobile Is Helping Keep People Connected Across Host Cities (Updated July 1, 2026)__   \ June 24, 2026|5 min read](https://www.t-mobile.com/news/network/how-t-mobile-is-keeping-people-connected-across-host-cities)