CommunityCategoryPress Release

T‑Mobile is Helping Keep Loved Ones Connected in the Wake of Hurricane Melissa

October 29, 2025

Free international long-distance, texts and roaming across Jamaica and nearby islands available to support customers and communities until November 12

Our thoughts are with everyone affected by Hurricane Melissa which made landfall yesterday as a devastating Category 5 storm across Jamaica and neighboring islands, the most powerful storm ever recorded to strike Jamaica. The hurricane brought widespread damage and power outages, leaving many communities to begin recovery.

We understand how important it is to stay connected right now. To help customers reach family, loved ones and friends, T-Mobile is waiving charges for customers on our network for international long-distance calls, texts and roaming in Jamaica, as well as the surrounding islands of Turks and Caicos and the Bahamas across all our brands — T-Mobile Postpaid and Prepaid, Metro, Assurance Wireless, UScellular, Mint and Ultra — from today Wednesday, Oct. 29, until Tuesday, Nov. 12.

We will continue to closely monitor the storm’s aftermath and provide updates. 

For more information on disaster preparedness and T-Mobile’s response capabilities, visit the company’s Emergency Response hub and follow @TMobileNews on X and Instagram. 

###