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Allie_C_Baker19
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I had chosen to get the iPhone 15 Pro from T-Mobile because of the 12.50 credit thing when I traded in my Samsung Galaxy S20 FE. I have never done a trade in via my Service Provider and figured it would be worth it. I was wrong and I will need to call tomorrow. I went into T-Mobile today and found out that I was not getting the credit discount of 50 bucks minus the 12.50 for the trade in. Apparently it got cancelled and I had no knowledge of it and it never really showed up on my bill. The credit just sits there and there is supposed to be a "-discount" thing on the bill but there was none. I tried to get a hold of Customer Service today while I was at T-Mobile but all I got was the automated voice that sounded like a scammer (😅) and the Employee who helped me was just as frazzled as I was. I have never had issues with T-Mobile, which is weird. I do not know why it was cancelled and the strange thing was when I shipped my phone not even two days later, I got the notification that my phone was in good condition and the trade in discount could begin. But then in the store today I was told there was a trade in issue but no explanation whatsoever. I am so confused. I am hoping to get things cleared up tomorrow so I can figure out what to do next.71Views0likes0CommentsTrading in my Samsung for an iPhone 15 Pro
How will I know if there will be an iPhone 15 Pro in Blue Titanium with 256GB between the 1st and 30th of September when I trade in my Samsung S20 FE? Should I just keep track online through T-Mobile or go in person from time to time? I am new to trading in my phones.83Views0likes0CommentsWanting to Trade In my Samsung S20 FE
Hello, I am wondering if I can just trade in my Samsung S20 FE for an iPhone 15 Pro in a few months? I have never done a trade in/upgrade with T-Mobile even though I have been with them for years. I usually always get an unlocked phone from Samsung or Apple (I have an iPhone 12 as a backup right now). I do not want my hopes of upgrading/trading in to be dashed. I can wait between July and October. Can anyone help explain how the trade in/upgrade works? I have seen the prices for the iPhone 15 Pro change between 11 bucks and 35 bucks. It confuses me to an extent. I would love to get the iPhone 15 Pro before it leaves the shelves of T-Mobile.114Views0likes0CommentsFacebook Messenger (Mobile) Issues
I have been having issues again with FB Messenger while I am on mobile. I can only send FB Messages when I am on WiFi. I have the Cellular Data toggle turned on for it too but it does not do anything. I do not know why T-Mobile/Sprint is causing this issue. It happened with my Samsung too, especially with Text Messages. But mostly with FB Messages. I have never had this issue for the entirety of my service with T-Mobile. Ever since they merged with Sprint everything went haywire. I can not send messages over FB unless I am connected to WiFi...415Views0likes0CommentsRe: Horrible Cell Service and equally bad customer service.
I HATE T MOBILE wrote: T Mobile is quite possilbe the worse cell phone carrier. Even worse than Metro and Sprint I have been with T-Mobile for over 5 years and have never experienced any issues until they MERGED with Sprint. I had been with Sprint for awhile in the past and it was TERRIBLE, I rarely got any service in my area or any other area for that matter. That was why I went over to T-Mobile in the first place. Plus I was able to have unlimited Data while I was in Europe to visit family when I switched over to T-Mobile. What really sucks now is the price of the plans now.111Views2likes0CommentsRe: 10/17 - Grandfathered Plans Changing
gramps28 wrote: Allie_C_Baker1986 wrote: syaoran wrote: Pretty much all of the information on things and how you can opt out as of October 17th is in the following article. https://www.cnet.com/tech/mobile/t-mobile-is-forcibly-moving-those-on-older-plans-to-some-of-its-newer-ones-in-november/ I am planning on going in person to T-Mobile to opted out or even go for a monthly prepaid plan. I am not going to waste my time waiting on the phone for a representative. Takes forever. I do not want to have to pay 118 bucks a month. I am already paying 97/98 bucks a month. So I will just get a prepaid plan which will be cheaper. Personally, I would wait till tomorrow to see if they are actually going to proceed with this. I heard on the Tmobile reddit forum that they may delay or cancel the migration. Oooh, I hope they DO delay the forced migration! I will wait until tomorrow anyways, but I can go in person to the store and figure out the best Prepaid plan since 97/98 bucks is still hecka expensive ugh.66Views0likes0CommentsRe: 10/17 - Grandfathered Plans Changing
syaoran wrote: Pretty much all of the information on things and how you can opt out as of October 17th is in the following article. https://www.cnet.com/tech/mobile/t-mobile-is-forcibly-moving-those-on-older-plans-to-some-of-its-newer-ones-in-november/ I am planning on going in person to T-Mobile to opted out or even go for a monthly prepaid plan. I am not going to waste my time waiting on the phone for a representative. Takes forever. I do not want to have to pay 118 bucks a month. I am already paying 97/98 bucks a month. So I will just get a prepaid plan which will be cheaper.108Views0likes0CommentsRe: 2022-2023 Network Issues!!
formercanuck wrote: Well...I can’t say that they are the worst … in my area. As far as support goes, they aren’t that great. As far as rural coverage goes - they have a long ways to go. T-Mobile is more known for its urban performance. All carriers have their (not so) secret sauce. Verizon it ‘was’ coverage. AT&T … it was ?? becoming coverage and corporate. T-Mobile it ‘was’ a scrappy urban ‘uncarrier’, now more known for high speed. It has become closer to a carrier like AT&T/VZW in price, but currently has better performance. I had AT&T and Sprint before I switched to T-Mobile and I found that T-Mobile did have better performance. Apparently many of those carriers did get lost in that sauce😅! I initially went with T-Mobile because of the coverage benefits (I could travel through Europe without many fees!) and the lower prices. But, I agree with the costs becoming so similar to AT&T and Verizon. I think Verizon was far too expensive for its coverage, to be honest.48Views0likes0Comments