wifi calling and text on NCL cruise ships
I was always able to use wifi calling and texting on Norwegian Cruise ships until recently. They changed providers to Starlink and now I fully have internet aboard but wifi calling and text wil not function. I have checked settings and have my phone set correctly. I have talked to other T-Mobile customers who have the same issue. I have been on 3 ships and wifi calling and text does not work on any. NCL claims they are not blocking wifi calling and text and this is a T-Mobile problem. Does anyone have a solution or know what is going on so I can assist NCL on a correction? I have a Samsung Android phone but i do not believe this is exclusively an android issue. Thank you.
Home Internet & Wifi calling
just set up new Tmobile home internet in a rural area-all carriers are iffy here but the Tmobile speed and connection are ok at home (not so much in some communities near me). That is the issue-I have my cell service on Verizon (best coverage all communities) and it will not connect a wifi calling attempt. All other cell services work flawlessly and if I use a different sip the wifi calling works on the phone. I have tried a different router (actually 3 of them as well as mesh system all with the same results-internet traffic is good and no wifi calling) I would like to resolve this and continue with Tmobile but without wifi calling its not helpful-any suggestions?WIFI Calling Preferences Being Forced to Cellular Preferred
I am experiencing my WIFI Calling Preferences always being forced to “cellular preferred”, as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my phone unable to make and receive calls and text messages. I believe the problem only started happening after the next to last T-Mobile software update. Everything was fine for my first 5 months of ownership. A Google search shows posts of other users experiencing the same issue, but no options other than a tedious workaround of manually switching the phone to Airplane mode and changing the WIFI calling preferences back to “WIFI preferred”. I have to do this kind of process each time I enter and leave my home, and sometimes have to reboot my phone as well. The times I’ve forgotten, I’ve missed package deliveries and went to a doctor appointment when the doctor had left a message that he was out sick. This appears to be a carrier specific issue as far as I can see. I even tried replacing my rock solid Netgear R6400 router with an ASUS AX3000 router with no resulting changes. I’m in a small apartment only 10 feet from the router, with a very strong WIFI signal. I have two Samsung Galaxy S20 phones (March 2020) which both exhibit the exact same behavior. I spoke with T-Mobile Tech support which appeared to be clueless about this issue other than to send me two new S20 phones under warranty to my T-Mobile store. I do not have high confidence in this approach but will try the new phones and report back. Does anyone know anything more? I am not aware of T-Mobile publicly acknowledging this issue.
Text sending and call audio drop issues on Moto Edge 2023
Hi all, I have done some searching and found others with similar issues but none identical to mine so I am hoping to get some help. I recently switched from an older Moto phone to a Moto edge 2023. I just moved the sim card over, no update to it. The old phone also had 5g and the SIM card was current with that, but the new phone has 5g UC showing on the connection display as well. There are two symptoms I am having with the phone. First, the audio on calls drops every so often for a few seconds, then picks back up. This happens both on wifi calling and when I turn off wifi to continue the call on the network, but seems to be more frequent while on wifi. This symptom was present on the old phone as well and I had hoped that a new phone would resolve it. Second, sometimes when I send a text it says it was not sent and to delete or resend. I use the default messages app and have it set to turn on RCS chats but also to auto resend as SMS if it doesnt send. The only way to get the message to send is if I put the phone into airplane mode and then back online again. This trick works whether I am on wifi or not. Just turning off wifi, restarting, etc will not allow the texts to send but 100% of the time they will send after that airplane mode trick. I am hoping that my resolution is as simple as a new SIM card, but wanted to check here for any other ideas before I do that. Thanks in advance for your help solving these two problems!No service for my "unlimited" plan! Can't make calls or texts without being connected to wifi?
Since I got on a new plan with t-mobile in 2022, I’ve been having issues receiving and sending texts and calls. I’ll need to be connected to wifi most of the time to have service but I’m paying for an unlimited data plan and rarely have service when I’m out. Tmobile is stealing from me, I should not be paying this much to constantly be out of service! Especially when I need it most while I’m commuting or traveling. I recently got an unlocked phone compatible with tmobile from backmarket, not expecting much but once I put my SIM in the phone, this problem got 10x worse. I troubleshooted the network with customer service but nothing changed, and got a new SIM and the service did not improve. But now I look at my account online and it says the model of my phone is an iphone 12 when I actually have a samsung galaxy FE???? I’m so confused and I want my money back!
How do I turn off International calling entirely on my T-Mobile phone line?
Me or one of my family members accidentally dial a international number directly from contacts which doesn’t go through WhatsApp or Hangouts and unknowingly goes through T-Mobile. I want to entirely shut off the option to dial International numbers from cellular line. How do I do that?International Wifi Calls
I am trying to understand this. i was on an international call for over 3 hours. I thought since it was a WiFi call I would not get charged expensive international rates. After my call, I received a text that my call cost me $636.00.. That’s $3 a minute charge. I think that is kind of outrageous for a WiFi call. Is this standard in the industry? I just want to understand this practice. if they call me do I get charged the same or is it free because I am the one who answered the call? Help me understand how this all works to see if I need to pursue other avenues to communicate with friends abroad I have made over the years. Thank you for your time.
