rebate
20 TopicsT-mobile Promo rebate is a scam
I signed up online for Tmobile 5G internet on Dec 8th. The shipment of the 5G gateway arrived on Dec 10th. Same day, T-mobile started a promo for new 5G internet customers to offer $100 visa prepaid card. I applied for the rebate and it was declined. The Rebate center said my activation date was Dec 9th. How can my activation date be before I receive a gateway? The rebate center won't honor this. Won't even connect with the supervisor. I spend over 2K on annual basis and they don't care.993Views2likes3CommentsRebate Submission.
Anyone else tried to submit their documents for the keep and switch rebate and when they ask to select a line the drop down bar ends up being blank? I've refreshed the page what feels like hundreds of times and nothing ever pops up. I've called customer service multiple times and have made no progress. I'm not happy because I switched with the hopes of having this rebate pay off the majority of my phones, but now it seems like I'm going to be out $1000.Solved613Views1like3CommentsI can't get my Rebate!
I received an email last week, telling me I can get my $50 rebate. It gives me a link which sends me to a page that tells me to login either as a first time or returning customer. It accepts none of my information and the email does not tell me what that information is suppose to be. I keep getting this error message. I’m being told to go into my account, update my profile with a new PIN number so I can call the rebate people, but I cannot even do that because I keep getting this buffering all day: I cannot get a solution. A lot of stress for a $50 credit card!Solved3.8KViews2likes17Commentspromotion issue
I am incredibly frustrated with the lack of progress on my T-Mobile rebate. I have been waiting for over nine months for a $150 prepaid Mastercard that I was promised when I signed up for 5G home Internet as part of a promotion. Despite my numerous attempts to resolve this with customer support over the phone, I have not received any updates and keep getting the runaround. This is completely unacceptable, and I demand an immediate resolution on the rebate and a clear explanation for this outrageous delay. Has anyone else experienced such a long delay in receiving a rebate? I can't believe it's been over nine months already.197Views0likes1CommentHow long do you have to stay with T-Mobile after receiving Keep and Switch rebates?
I started service with Tmobile in October 2022. Since then, I have been unhappy with the service in my area and surrounding areas. Works very well overseas. I received keep and switch rebates. How long do I stay with Tmobile to satisfy the rebate requirements? Does anyone know? I do not see anything in the terms and conditions of the rebate. Thank you!Solved3.8KViews0likes5CommentsRebate is a fraud
I’ve switched carriers to T-Mobile since April 2023 and as of now I have not received my rebate card that was “authorized”. Every time I contact them everything is “perfect” on their side and I’ll be receiving a link for my rebate since the “previous one” that was never sent expired. What a business here!!!!149Views1like0Comments