Forum Discussion
Rebate Submission.
Anyone else tried to submit their documents for the keep and switch rebate and when they ask to select a line the drop down bar ends up being blank? I've refreshed the page what feels like hundreds of times and nothing ever pops up. I've called customer service multiple times and have made no progress. I'm not happy because I switched with the hopes of having this rebate pay off the majority of my phones, but now it seems like I'm going to be out $1000.
YES! That is my reasoning for coming here. I have been trying to submit for approximately a week, and it sucks because they give you a 30 day deadline to submit. Hopefully they get this resolved.
- SpadesWorldNewbie Caller
YES! That is my reasoning for coming here. I have been trying to submit for approximately a week, and it sucks because they give you a 30 day deadline to submit. Hopefully they get this resolved.
- florence023Network Novice
NBurt57 wrote:
Anyone else tried to submit their documents for the keep and switch rebate and when they ask to select a line the drop down bar ends up being blank? I've refreshed the page what feels like hundreds of times and nothing ever pops up. I've called customer service multiple times and have made no progress. I'm not happy because I switched with the hopes of having this rebate pay off the majority of my phones, but now it seems like I'm going to be out $1000. choiceADVANTAGE
Hello,
I'm really sorry to hear about your troubles with the keep and switch rebate. It sounds incredibly frustrating to encounter a blank drop-down bar and get no resolution from customer service. I hope this gets resolved soon so you can receive the rebate and avoid being out $1000.
Best regards,
florence023
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