promotions
189 TopicsCostco Promotion
I purchased 2 iPhones in a Costco kiosk back in April. I was told that I would receive a $75 promo card per phone, and as of yet, I have not received it. I did receive a cryptic text about 6 weeks ago, stating it would be arriving. As of yet nothing. Anyone else have this issue? Were you able to resolve it?44KViews3likes11CommentsT-mobile Promo rebate is a scam
I signed up online for Tmobile 5G internet on Dec 8th. The shipment of the 5G gateway arrived on Dec 10th. Same day, T-mobile started a promo for new 5G internet customers to offer $100 visa prepaid card. I applied for the rebate and it was declined. The Rebate center said my activation date was Dec 9th. How can my activation date be before I receive a gateway? The rebate center won't honor this. Won't even connect with the supervisor. I spend over 2K on annual basis and they don't care.992Views2likes3CommentsT-Mobile Internet - $200 Pre-Paid Mastercard - STILL WAITING
I switched to T-Mobile Internet over 3 months ago. The $200 Pre-paid Mastercard within 10 weeks was an incentive that led to me making this choice. It has been 12 weeks and I have not heard a thing. Has anyone had a similar experience? I am preparing to switch back to my previous provider if this is how they treat customers.15KViews14likes39CommentsUnusable Virtual MasterCard
Hi, T-Mobile Community; I am frustrated beyond imagination and this is my last stop before heading towards the Better Business Bureau. I am unable to get any answers and at this point in time, I’m out a nice chunk of money. I cannot access the funds on my ‘Virtual MasterCard’ that I received as a rebate for paying off my phone and joining T-Mobile. I was told to contact the company (NorthLane) and provided a phone number (just a phone tree, no chance of reaching a human being) and a website where I left a message and no one has gotten back to me. I need to be able to get the funds off the ‘virtual MasterCard’ and back to my bank from where I paid off my phone. My bank will only take PHYSICAL cards, not virtual. I’m left with a large debt (that I’m paying interest on, btw) and no way to access the funds promised me. I cannot find any number, team or body at T-Mobile that I can speak with to elevate this issue and I’m afraid I have made a terrible mistake leaving my previous carrier for T-Mobile. Is there anyone out there who can point me in the right direction of someone I can discuss this with?!?Solved9.4KViews2likes15CommentsAnyone else get scammed by Rose Farmers?
I used the Rose Farmers promotion for the $30 flowers or whatever and they promised 2 day free shipping. Now it's FIVE DAYS. They gave me a $40 credit on my NEXT order but they won't do anything about the present situation, just sorry, tough luck. They offer a guaranteed delivery option on their website for five bucks and I guess if you don't take that they'll take as long as they want to ship perishable, fresh flowers to you. Now I have to use PayPal purchase protection to try to get my money back. What a headache and a waste. If you see this promo do NOT take it, tell your friends. The Rose Farmers promo is a scam.2.1KViews3likes9CommentsT-Mobile Tuesday deals are not working!
For the past 2 months and a half, basically since I got an account with T-mobile, my T-Life app works perfectly fine except for the offers on the Tuesday deals. I have talked to etch support but they couldn't figure out what happened and I went into 3 DIFFERENT locations all for them to try and update my phone and app, but no luck. After I spoke to tech support through the T-mobile location they told me to wait for the iOS 18 update which is in 2 MONTHS!. Does anyone know how to fix this? All it says is “ There’s a glitch in the system, we’re working on it. Please check back later.” I've been checking in for 2 months so idk where else to ask for help.2KViews0likes4CommentsRebate Submission.
Anyone else tried to submit their documents for the keep and switch rebate and when they ask to select a line the drop down bar ends up being blank? I've refreshed the page what feels like hundreds of times and nothing ever pops up. I've called customer service multiple times and have made no progress. I'm not happy because I switched with the hopes of having this rebate pay off the majority of my phones, but now it seems like I'm going to be out $1000.Solved613Views1like3CommentsLied to about promotion
On December 4, 2022, I went to my local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife’s phone. After talking to one of the employees about their current deals, they employee promised me that if I switch from my current plan Magenta to Magenta MAX that I would get a $800 trade-in credit towards an Iphone 14. I told her it is a great deal and was baited into switching my phone plan. She made the switch official that day (Dec 4, 2022) and told me to come back on December 6, 2022 to make the trade-in because the plan swap would not be effective until then. When I arrived 2 days later on the 6th, I was told that there were no such deal by another employee and the current plan they currently offer is a $400 trade-in credit. Long story short, I end up reverting my plan back to Magenta and was charged for the Magenta MAX plan although I only had it for 2 days. Next time before making a switch, I would ask for a written contract. This is absolutely unacceptance and no one should be charged $40 more due to incompetent employees/false promotions.13KViews24likes54Comments