Worsening ping over time while gateway is left on
I recently got TMHI and the Arcadyan G4AR gateway. I've noticed that whenever I leave the gateway on for an extended period (4-12 hours), the latency gradually worsens. When I first start the gateway, the ping is 60-80ms with jitter less than 10ms. However, after a few hours, the ping suddenly increases to 100ms or higher, sometimes even reaching 500ms+, with jitter around 200ms. Restarting the gateway resolves the issue, and the ping returns to the initial 60-80ms range with low jitter which makes me think its a gateway issue. I have to constantly restart the gateway, which is inconvenient. Is this a known issue with the G4AR gateway, and is there a way to fix it without frequent restarts?
oops technical error
I've have tried to upgrade my phone. was formerly a sprint client then they merged. every time i go to check out for a new phone it pops up oops technical error. I spoke to T-Mobile and they said my card would go through. I spoke to my bank and everything on my end is fine and when they tried to charge my card on mobiles' side it was 3 times for zero dollars. the bank said its on their end with their system. I told the T-Mobile person this and they said no its not. quite fed up with the bs company.
very high latency without dropped packets
How do I fix my high latency/ping speed? I have consistently good down and upload internet speed, zero packet loss but my latency is 100@idle -700@download-1000@upload. This is the average of 10 test in the past month. This is through Ookla and have very little knowledge with latency/ping other than the basics .
how to reduce ping / latency with 5g home internet
hey! I just got the service and the download and upload speed are working great. unfortunately, I'm not about to game anymore because of the latency / ping. the ping on my speed test usually reads about 50-60ms but once I'm in game it’s around 120 and has a lot of lag. I was wondering if there’s any way to reduce lag / latency? maybe connecting a high-speed gaming router? is that possible? does a 5ghz network help? thank you so much for any help!!!!
Home internet service IPv6 traffic is all filtered even when using a Netgear LTE router. No port forwarding. Plz fix!
My background is in IT / networking and I started using Tmo Home Internet for the past 2 weeks. The router being shipped today to customers is missing very important features for power users - it actually broke my ability to remotely access my home via direct-connection using public IPv6 and IPv4 that I used on comcast. Contacting support for help is pretty much useless, although I have raised a few tickets regarding the major issues affecting me since switching ISPs, namely: Unable to ping my IPv6 WAN address given by T-mobile (to remotely monitor my internet connection) Unable to remotely access my home via my VPN server which listens to connections on the WAN IPv6 address (again, T-mobile is filtering ALL my incoming traffic - comcast, att fiber, other major players in the market don’t do this filtering to endpoints except for spam port 25) Connecting to a VPN server hosted on the internet is unreliable and unstable. T-mobile does not offer IPv6 Prefix Delegation (comcast has it, att fiber does too) I’ve spent the majority of my time trying to figure out ways to make this work. Most folks out there are blaming the Nokia router firmware which is really locked down by T-mobile, so being the IT engineer I pretend to be I purchased a Netgear LAX20 which is T-mobile and AT&T certified - I swapped SIMs for my Home internet service and tested both. Even with a router that I fully control, with firewall disabled and allowing WAN icmp/ping responses T-mobile seems to continue to filter traffic (even pings!) incoming towards my service equipment… to make a fair comparison I got an AT&T SIM card and repeated the tests. On AT&T I can ping and access my device remotely when it is on the AT&T LTE network on the same Netgear LAX20. Decided to post here to vent and share some findings, as this is somewhat frustrating that other LTE carriers that do not offer ‘home internet’ service do allow you to control and manage your network as you see fit while the new “home internet” service does not give you any control at all. Those users who wish to be able to remotely manage their smart home should perhaps stay away for now until T-mobile decides to do the right thing which is for “home internet” service subscribers to have different security network rules than cellphones on the network. T-mobile please fix your business model for this new service, starting with adding the ability to request zero network filtering for home internet subscribers and the ability to get IPv6 prefix delegated.Has ping / tracert been blocked on 5g network?
Before yesterday (10/17/2022), I’ve always had a command prompt window (MS Windows) up running a constant ping at 3 second interval - so I can tell when the network starts to degrade or just stops responding (which has become very frequent in the last few months). As of yesterday morning, both ping and tracert commands consistently fail. As in no longer any response. So it appears the ports used for those commands are now being blocked on the 5g network? I have a 5g phone on Tmobile, and I see the same result. On 5g with hotspot turned on, with computer connected, ping and tracert fail 100%. If I force the phone to use LTE and stay off 5g, ping and tracert start working again. Don’t really understand why Tmobile would block such a basic network analysis command. This is in downtown Scottsdale AZ. As a sidenote, service on the 5g network degrades consistently every day after about 8am, and usually is consistently bad all weekend long. Works great before 8am most days.
Nokie Gateway Sudden Packet Loss
I’ve been with T-Mobile Home Internet for about a year now, never had an issue with my ping and packet loss until recently. I’m wondering if others are going through the same situation? I have the Nokie 5G21 Gateway running Firmware 1.2201.00.0313. I game often at home and makes multiplayer games unplayable with stutters and packet loss every 10 seconds. I also have Google Nest Mini set up to turn off lights around my place, it’s been slow to respond around the same time as packet/ping issue. This is a replacement from two months ago, so this replacement is my 2nd one if that makes any difference.
