Keep having to start over with DIGITS web app
Every time I load the DIGITS web app I have to re-register the phone numbers. And even with the app continuously open I am being logged out after a while and have to re-login and re-register numbers. This is a hassle and it’s annoying because every time I get a bunch of notifications on my phone. And what’s worse is that there is no way to know I’ve been logged out. It looks like I’m still logged in but I stop receiving any messages or calls without warning. Is there no way to stay logged in? And not have to keep re-registering the phone numbers after I log in? I’ve allowed third party cookies and disabled privacy extensions but that doesn’t help these issues.
Question about “DIGITS” & “Scam Shield” iPhone apps functionality
iOS shows the setting for "Background App Refresh" for this app, why should I leave this on for each of these apps and what specifically does each app use this functionality for? I’m guessing they use this for maintaining the active login sessions? (since notifications would likely be pushed via APN)
DIGITS App Logs Out Too Frequently
I have the DIGITS app installed on my Windows desktop machine. For a couple months it was letting me go a week or more between log-ins. This week I’m finding it has automatically logged the app out within hours or a day at most. In the past couple days, I’ve missed EXTREMELY important phone calls and texts that have left one of my kids STRANDED away from home. I RELY on this app to work as advertised -- to deliver text messages and phone calls that might be important.This is the type of app that should just stay logged in for the entire day if not forever since there is no predictability of when a text will be received. (Also, the FEEDBACK link in the DIGITS app and on the DIGITS web page has never worked. Does T-Mobile not want our feedback?!?)
5G Home - DIGITS Not Included
GOOD TO KNOW: People who pay forT-Mobile 5G Home Internet will NOT have access to the advertised T-Mobile DIGITS app feature as a of the 5G Home Internet service. What I expected from T-Mobile 5G -A customer greeting, onboarding welcome, some sort of “This is how you use it”. service agents prepared to acknowledge and handle the various questions likely to be presented by the new 5G Home Internet customers as the service is in heavily promoted in rural areas currently. Logistics. We don’t need to stinkin logistics! Naw. None of that. In fact, when the device came and I sought assistance, the person on the chat…man, I had the answers already pulled up and evaluated as the “wrong answer” for my circumstance, by the time she found the correct chat-response-template. Ridiculous. Anyone can read. Well. I guess not. But. LOL. seriously. that’s not support. It’s not an AI. I mean, allegedly had transferred me to a human. Who knows.International calling with Tmobile's Digit app
Important Roaming Question! Please Advise. Has anyone ever able to figure the Tmobile's Digit app? I have physical Tmobile sim card inserted and indian sim card is basically an esim. So 1 phone with 2 simcards. Can you make/receive call from/to U.S on the Digit's app? I was under the impression that I can make/receive calls in Digit's app while using my Indian simcard mobile data but i got charged. A) Do I always have to be on Wifi in order to have calls without getting charge? B) Does the person who is calling me has to be on Wifi as well? C) Can I use Digits app to make/receive US calls and not get charge on Wifi and/or Mobile Data of indian sim card?
The utter and abject failure of my encounter with T- Mobile support of the Cellular option provided by Apple Watches.
The utter and abject failure of my encounter with T- Mobile support of the Cellular option provided by Apple Watches. Original problem: Lost the ability, that originally worked, to make or receive cellular VOICE calls when out of range of cell phone, or when cell phone was turned off….. EVEN THOUGH I was still on the T-Mobile LTE network and had the use of text and GPS. After working with T-Mobile tech, I lost the ability to add a cellular plan to watch (getting Error code 406.) The watch works as normal, when able to go thru the cellular phone. But without being able to use the phone as a conduit, the calls always fail. Apple iPhone 11 Pro Max / Apple Watch Series 7 / All with current software Two hours on the phone with T-Mobile Front end and backend support 4/3 Two hours at a T-Mobile store with representative and backend support 4/4 Two hours at the Apple Store ALL WITH NO ONE WITH ANY CLUE WHAT WAS WRONG Apple sent my Apple Watch off to the regional repair location 4/5 New replacement Apple Watch Series 7 with Cellular received Problem persists on new watch Another 3 hours on phone with T-Mobile backend support New error in addition to old problem T-Mobile error “The maximum number of devices allowed to be paired to this phone has been reached. To continue you will need to unpair a device.”Error code 406” T-Mobile representative was unable to figure this out …… Back on the phone to Apple L2/L3support… confirms message is referencing T-Mobile configuration or processes. Another call to T-Mobile T-Mobile backend support unable to make any inroads toward a solution, advised they are sending me out a new cellular phone. My cellular phone has consistently been the only thing working properly, so I am hesitant to change anything with that regard. THIS HAS BEEN AN ABSOLUTE NIGHTMARE. I love Apple products, but their partnership with T-Mobile is a ghastly abomination of inadequate training or processes that are too complicatedfor their employees…. It’s been a week since my ordeal began, and there is no end in sight… My advice, STAY AWAY FROM T-MOBILES implementation of the cellular capabilities of Apples watches. DIGITS is a failure, either by complexity, process, or employee training and expertise.
