digits
75 TopicsDIGITS not syncing texts with (main) phone
Hello, my primary TMobile phone is not seeing any of the text messages that are being sent from my DIGITS app (loaded on another phone). If I send a text from DIGITS to any number, it does not sync with my Tmobile phone. I do receive all text messages to me from other lines.. I just don’t see my replies I make if I send via DIGITS. Is there something that needs to be done so that I can see what I texted using my other phone? Long story short, after using my other phone (DIGITS) for the whole day, and going back to my primary phone, all I see are messages that was sent to me and not the replies I made.Solved8.7KViews1like6CommentsKeep having to start over with DIGITS web app
Every time I load the DIGITS web app I have to re-register the phone numbers. And even with the app continuously open I am being logged out after a while and have to re-login and re-register numbers. This is a hassle and it’s annoying because every time I get a bunch of notifications on my phone. And what’s worse is that there is no way to know I’ve been logged out. It looks like I’m still logged in but I stop receiving any messages or calls without warning. Is there no way to stay logged in? And not have to keep re-registering the phone numbers after I log in? I’ve allowed third party cookies and disabled privacy extensions but that doesn’t help these issues.182Views2likes1CommentQuestion about “DIGITS” & “Scam Shield” iPhone apps functionality
iOS shows the setting for "Background App Refresh" for this app, why should I leave this on for each of these apps and what specifically does each app use this functionality for? I’m guessing they use this for maintaining the active login sessions? (since notifications would likely be pushed via APN)119Views0likes1CommentHow do you delete/edit contacts in the Digits app?
After granting access to my Google contacts many are duplicates or stale. I would just like to delete all the contacts in Digits, hopefully not one at a time, but I’ll take what I can get. How do you edit or delete contacts in Digits?916Views2likes4CommentsDIGITS App Logs Out Too Frequently
I have the DIGITS app installed on my Windows desktop machine. For a couple months it was letting me go a week or more between log-ins. This week I’m finding it has automatically logged the app out within hours or a day at most. In the past couple days, I’ve missed EXTREMELY important phone calls and texts that have left one of my kids STRANDED away from home. I RELY on this app to work as advertised -- to deliver text messages and phone calls that might be important. This is the type of app that should just stay logged in for the entire day if not forever since there is no predictability of when a text will be received. (Also, the FEEDBACK link in the DIGITS app and on the DIGITS web page has never worked. Does T-Mobile not want our feedback?!?)542Views1like8Comments5G Home - DIGITS Not Included
GOOD TO KNOW: People who pay for T-Mobile 5G Home Internet will NOT have access to the advertised T-Mobile DIGITS app feature as a of the 5G Home Internet service. What I expected from T-Mobile 5G - A customer greeting, onboarding welcome, some sort of “This is how you use it”. service agents prepared to acknowledge and handle the various questions likely to be presented by the new 5G Home Internet customers as the service is in heavily promoted in rural areas currently. Logistics. We don’t need to stinkin logistics! Naw. None of that. In fact, when the device came and I sought assistance, the person on the chat… man, I had the answers already pulled up and evaluated as the “wrong answer” for my circumstance, by the time she found the correct chat-response-template. Ridiculous. Anyone can read. Well. I guess not. But. LOL. seriously. that’s not support. It’s not an AI. I mean, allegedly had transferred me to a human. Who knows.198Views0likes1CommentInternational calling with Tmobile's Digit app
Important Roaming Question! Please Advise. Has anyone ever able to figure the Tmobile's Digit app? I have physical Tmobile sim card inserted and indian sim card is basically an esim. So 1 phone with 2 simcards. Can you make/receive call from/to U.S on the Digit's app? I was under the impression that I can make/receive calls in Digit's app while using my Indian simcard mobile data but i got charged. A) Do I always have to be on Wifi in order to have calls without getting charge? B) Does the person who is calling me has to be on Wifi as well? C) Can I use Digits app to make/receive US calls and not get charge on Wifi and/or Mobile Data of indian sim card?146Views0likes0Comments