Switching apple watch-standalone plan to digits plan?
I recently received my Apple Watch SE (2021) from Tmobile that I had ordered on a standalone plan. At the time I believed I would be able to use it alone with its’ own number since I chose the standalone plan option. However, the iPhone I used to set it up with, is serviced with AT&T. Therefore, I was not able to setup the cellular service with Apple Watch SE from Tmobile because my iPhone is with AT&T. (Note: I did not want to do the “add a family apple watch” as this would cause me to create a new iCloud account) So, I went ahead and ordered a iPhone with Tmobile. Because I was not expecting to have an iPhone with Tmobile, I would like to switch the Apple Watch to a DIGITs plan instead of a standalone plan. Would this be possible?
The utter and abject failure of my encounter with T- Mobile support of the Cellular option provided by Apple Watches.
The utter and abject failure of my encounter with T- Mobile support of the Cellular option provided by Apple Watches. Original problem: Lost the ability, that originally worked, to make or receive cellular VOICE calls when out of range of cell phone, or when cell phone was turned off….. EVEN THOUGH I was still on the T-Mobile LTE network and had the use of text and GPS. After working with T-Mobile tech, I lost the ability to add a cellular plan to watch (getting Error code 406.) The watch works as normal, when able to go thru the cellular phone. But without being able to use the phone as a conduit, the calls always fail. Apple iPhone 11 Pro Max / Apple Watch Series 7 / All with current software Two hours on the phone with T-Mobile Front end and backend support 4/3 Two hours at a T-Mobile store with representative and backend support 4/4 Two hours at the Apple Store ALL WITH NO ONE WITH ANY CLUE WHAT WAS WRONG Apple sent my Apple Watch off to the regional repair location 4/5 New replacement Apple Watch Series 7 with Cellular received Problem persists on new watch Another 3 hours on phone with T-Mobile backend support New error in addition to old problem T-Mobile error “The maximum number of devices allowed to be paired to this phone has been reached. To continue you will need to unpair a device.”Error code 406” T-Mobile representative was unable to figure this out …… Back on the phone to Apple L2/L3 support… confirms message is referencing T-Mobile configuration or processes. Another call to T-Mobile T-Mobile backend support unable to make any inroads toward a solution, advised they are sending me out a new cellular phone. My cellular phone has consistently been the only thing working properly, so I am hesitant to change anything with that regard. THIS HAS BEEN AN ABSOLUTE NIGHTMARE. I love Apple products, but their partnership with T-Mobile is a ghastly abomination of inadequate training or processes that are too complicated for their employees…. It’s been a week since my ordeal began, and there is no end in sight… My advice, STAY AWAY FROM T-MOBILES implementation of the cellular capabilities of Apples watches. DIGITS is a failure, either by complexity, process, or employee training and expertise.
Apple watch
I spent several hours waiting for an “expert” only to be told my watch can’t be added to my plan with a standalone watch. After at least 30 minutes of trying, your expert claimed that my watch was locked or could not be added as a standalone. This can’t be right. It is a brand new series 6 GPS + cellular. What is going on?Stand Alone Apple watch
Hello, I purchased an Iwatch SE (with Cellular service capability) for my son. I also setup a phone line for a STAND ALONE number for the Iwatch itself. I do not have any active line Iphones in my account. I do have a test Iphone 7 plus (not an active line) I know you need to go through the initial setup (and install apps) from an Iphone. I am also hearing that the iphone needs to be an active line. (Confirming is true) My goal is to use my dummy iphone (which does not have a active line with tmobile) to setup the iwatch and then once it is done, I am able to call my son from his Iwatch phone number and also track him on wheres my apple device app? Is there any possibility to have this “Stand Alone” Iwatch (which has its own number) but NOT have an active Iphone (with a phone number)? I Am trying to avoid to pay for another line just get my son’s iwatch to work as a phone. What I am hearing is it needs to have an active Iphone line just to get the iwatch to work with service ? (I am hoping this is not the case) My son has his own Apple ID so I am happy to use the dummy phone to setup his iwatch. Let me know if there is anyway I can get around this WITHOUT me purchasing another service line from Tmobile. Thank you
Activating standalone apple watch on t-mobile, while paired to iPhone using different carrier?
Hi, looking for expert advice/help: I got an Apple watch SE for my child, and purchased a standalone plan from T-mobile. She does not have a phone. The adults have Verizon phones. The watch was an outright purchase from apple, and no one at customer service at T-mobile indicated that this would be an issue when purchasing the plan over the phone. (Reason for choosing T-mobile was that the verizon standalone watch plan costs 3x more) I initially paired the watch to my own phone under “set up for a family member”, but T-mobile was unable activate the watch over the phone (2 different calls/attempts). When I select “set up cellular” on the watch, only a Verizon login page loads. I went to a physical T-mobile store, and the employee told me you can’t set up a standalone plan on a watch using a phone that has a different carrier. Google seems to yield conflicting results. I did find a Verizon page stating “The Apple Watch doesn't need to be connected to the same carrier as your Apple® iPhone when set up using Standalone mode (Set Up for a Family Member)” …. so I would assume the same would be true for other carriers (such as T-mobile) offering a standalone watch plan?? Has anyone successfully set up a T-mobile standalone apple watch under these circumstances and can offer help? Thanks very much ..
Can I transfer the number from a standalone Apple Watch line to a new phone?
A year ago, I bought my son an Apple Watch SE which we set up with Family Setup. It has its own 10$ a month standalone plan and phone number, but now I am planning on buying him a proper phone. However, when I select add a new line and put my son’s number in, it says “Already a T-mobile customer, number can't be transferred to T-mobile. We'll provide a new phone number after your purchase complete.” I’m confused because the number is already with T-Mobile so they should be able to transfer it to a new line, but this suggests that he has to get a new phone number, which would be a massive hassle because he would need to give all his friends a new number and would lose access to many online accounts that have the old number in it. Is the website bugged and I just have to go to a store to do this, or does he really have to get a new phone number?Apple Watch SE Standalone - International roaming doesn't work
I’m traveling in one of the T-mobile supported roaming countries (Spain) and while our phones have successfully used the local cell network, our standalone apple watch (not tethered to a device) is unable to go into international roaming mode. I spoke to a T-mobile rep (who was nice, but didn’t seem that knowledgeable) and we hunted for some plan that might allow for international roaming for a standalone but were unable to find one. Oddly, on this page: https://my.t-mobile.com/account/change-plan/plan-comparison there seems to be a Standalone 500Mb plan that DOES support International roaming. I happen to have an Unlimited plan, which I assume would supersede a 500Mb plan. Is there any truth to the 500Mb plan and actual international roaming or is this untrue?
