Forum Discussion
Yaho
3 years agoNewbie Caller
Unusable for TV streaming after 8 pm
We cannot successfully stream one or both Apple TV’s after 8 pm nearly daily. Interruptions last as long as 3 minutes. No amount of restarting or rebooting will defer or cure it.
copz1998
3 years agoConnection Curator
@Yaho I have several TVs that stream Netflix, Apple+ and alike with no issues. To @johnbor’s point, you do need to make sure your gateway is positioned correctly. Please go through the setup process using the T-Mobile internet app. Make sure your gateway is aligned with your cell tower (best possible). Once you have a good location with the strongest signal (based on the # of bars on the LED) then rotate the gateway a few degrees in a circular pattern, as the antennas face outward at the corners of the unit. You may pickup a stronger signal by rotating the unit a ¼ to ½ turn or so.
You can call TM customer service and they can tell you where your tower is located, or you can look it up yourself using cell mapper.net
Good luck!
Related Content
- 2 years ago
- 9 months ago
- 3 years ago
- 2 years ago
- 2 years ago