Forum Discussion
t-mobile model KVD21Home Internet - four bars, no data
T-Mobile model KVD21. Megabytes per second extremely low. Receiving four bars on unit. Have to get this resolved. Several people depend on Quality High Speed Internet!
@Rand62 I agree with @Rogracer2000, the cell tower and gateway metrics are the important numbers to watch (bars not so much).
Using your T-Mobile Internet app - tap the “More” link at the bottom of the screen > “Advanced cellular metrics” > 5G: look at your RSRQ, RSRP, and SINR metrics - ensure you are on a 5G band - I am on n41. Look at the metrics reference below.
Let us know what your metrics are.
