Forum Discussion

PeterC's avatar
PeterC
Transmission Trainee
3 years ago

T-Mobile Home Internet Frequently Stops Working

My T-Mobile home internet has problems every single day - either agonizingly slow or not working at all. I have called almost everyday for 3 weeks now but woke up this morning with 9 mps.

 

 

  • PeterC's avatar
    PeterC
    Transmission Trainee

    Thank you for the tower update!  
     

    I just ran another speed test this morning and got these results!  Now I know the network is quite this July 4th morning, but I am impressed with the speed.  I will keep testing and posting my results here.

     

     

  • Grammie's avatar
    Grammie
    Network Novice

    The towers are being upgraded to 5G. My internet has been off more than on since they started the work. I have called many times and it’s a tower problem. I gave up and canceled service. It’s ridiculous and unacceptable that they “upgraded” to a system that doesn’t work. I’m done waiting for it to be fixed.