Forum Discussion
Solved
Unable to stream via TV with Home Business Internet service
I recently obtained TMobile home business Internet service due to an issue with connecting to the VPN for my work. The business service fixed that problem but created another for our home internet u...
@Juno711 it is possible that because you have a “business” account, T-Mobile is “filtering” for streaming services. Take a look at the following TM page regarding filtering: https://www.t-mobile.com/business/filtering
Can you stream on a tablet or smartphone vs your smart TV? You may need to call the number of the page (bottom) and ask them to switch-off the filtering.
Let us knowhow it works out, it may help someone else.
UPDATE: After contacting business tech support - the issue about not being able to connect to streaming services is due to filtering in the initial setup of the router. After about 30 minutes online with support - they were able to remove the filters and I am now able to connect to streaming services on all TVs and computers.
Thank you @copz1998 and @nc1037 !
