Forum Discussion
Anyone else wake up to a Red Battery Light on their LTE Home Internet Gateway this morning 11/21/21?
Woke up to a Red Battery Light on my 4G Home Internet Gateway. It has worked fine for almost a year now. I understand there was a software update last night and can’t help but thing they are related....
Hello - Adding to this discussion thread here… my modem device box showed a red LED Battery icon light for days and then just yesterday there is no light at all, nothing at all showing up while the WiFi and LTE lights continue unaffected with green LED light indicators. I called T-Mobile Internet support last week and was told they are aware of the situation and that there is a firmware update currently taking place but they could not tell me why nor how long this LED Battery Light issue was going to last. To me, this whole firmware update/LED Battery light issue seems weird. Anyone else here think so too? And WHY does this firmware update only effect the Battery Icon light?
