Forum Discussion

pphw's avatar
pphw
Connection Cadet
2 years ago

Horrible latency

I was wondering why despite decent speeds (>50mbps), I get video buffers, web messages not being sent, and long pauses to load web pages.  Turns out the latency is horrible.  Here’s my test a few minutes ago. 135ms download latency and 208 upload latency.

 

 

 

I did an internet search on ‘internet latency comparison’ and found this useful comparison of different services.  I guess T-Mobile Home Internet is still better than satellite internet. LOL

 

Latency by connection type2,3

  • DSL: 24–42 ms
  • Cable: 15–27 ms
  • Fiber: 10–15 ms
  • Satellite: 594–612 ms
  • pphw's avatar
    pphw
    Connection Cadet

    True.  Maybe it’s something else that happens sporadically so not caught on Speedtest.  When I call in, TMO tells me the tower I connect to is ‘down’.  Weird.

  • I don’t think a 42 ms ping time is going to cause video buffering, delays in loading web pages, and problems with web messages not being sent.  I think you have another problem that you haven’t yet identified.

  • pphw's avatar
    pphw
    Connection Cadet

    Nope, area is fine, everything was good until a few days ago.

  • bocaboy2591's avatar
    bocaboy2591
    Bandwidth Buddy

    From the looks of it, you appear to be in a tough area to serve. My next move would be to call Support and tell them about the problem. They might be able to do something to improve it, and if not, you know for sure that this is the best you can expect from T-Mobile.