Forum Discussion
Paigh89
3 years agoNetwork Novice
Home internet
I am having issues with my internet device staying powered up, it stays on for about 10 seconds then shuts down and powers up again. Anyone know the reason of this?
copz1998
3 years agoConnection Curator
Check your plug at the wall and at the device, I have heard of loose connections. Otherwise call customer support and ask for a replacement unit (or go to a local T-Mobile store and ask for an exchange unit.
Good luck!
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