Forum Discussion

Hobo's avatar
Hobo
Newbie Caller
5 years ago
Solved

Download speed

Home internet was told I would be in 5G coverage area but map only shows 4G. Modem shows 4 signal bars. When I reboot modem I get download speeds up to about 62 meg. After about 5 or 6  minutes it dr...
home internet
slow
speeds
  • tmo_stan's avatar
    tmo_stan
    5 years ago

    Check out this Home Internet troubleshooting guide for a possible fix to your issue.

sepepper's avatar
sepepper
Roaming Rookie
4 years ago

I see, thanks. It is a mystery why your connection quality fluctuates so much, yet you have a strong connection as that-- I’m still learning about what may affect the connection quality to get unexpectedly low performance in spite of the indicators showing such a good signal as yours…..