Forum Discussion
Being redirected to Chinese msn
- 3 years ago
Have they tried factory resetting the gateway? I would think that would be worth trying before requesting a replacement gateway.
@not-a-number to help diagnose your problem I would ask you to do the following:
Open a tablet, smartphone and your PC and ensure they are connected to T-Mobile Internet. Then open up the MSN window on all three devices. do you get the same results (all Chinese)? If so, I would suspect an issue with the gateway. You need to explain your problem and ask for an exchange unit. Otherwise, if your table and smartphone are ok, then you need to reformat the PC and reinstall Windows (assuming that is the OS you are using). What you are describing sound like a virus that you picked up. I know that you said you scanned the PC and found nothing, but the malware or visor is highjacking your browser.
Please let us know the results.
Related Content
- 2 years ago
- 2 years ago