Forum Discussion
loco_herrero
6 years agoNetwork Novice
Timex FamilyConnect having problems charging
Hello community, I would like to know if other people is having the same problem. My kid's watch Timex FamilyConnect is taken each day longer to be fully charged, I mean considerably. I hav...
- 6 years ago
Sorry to hear the watch is giving you trouble! If you have not already, we will want to look into doing a master reset. If the issue persists, we may need to look into replacement options with you. Using your Timex FamilyConnect smartwatch for kids | T-MOBILE SUPPORT
tmo_mike_c
5 years agoT-Mobile Employee
@Abbas you could change the settings to Tilt to wake. If there’s huge drop off on battery life, you’ll want to contact our Care team to look into this further
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