SYNCUP KIDS WATCH 2GEN missing iheartradio app

Question

I got the syn up kids 2nd gen watch for my kid, and it has Bluetooth for pairing headphones, and it's supposed to have the iHeartRadio app. But there is no iHeartRadio app. And I'm not sure what the point of Bluetooth headphones is if there's no app to listen to music. Maybe my 8-year-old is supposed to start joining conference calls.&nbsp;

schalicto · Answer

Nobody from T-Mobile has provided any support for this issue.&nbsp; I haven't been able to get this to work.

wernerj2 · Answer

We were just trying to figure out my daughters as well! She got some headphones from her grandma but we can't figure out the music app

bb44 · Answer

Trying to put some music on the SyncUp2 watch. Is that even supposed to be possible?

bb44 · Answer

It doesn't seem listening to the music on the watch is possible. No promo video from T-Mobile mentiones it. This is the only talk related to music on the syncup watch on the Internet that I could find. I tried to pair the watch to my phone via Bluetooth (hoping I can drop some mp3s on the watch), the watch doesn't show up as a device. I tried connecting the watch to the laptop via charger, the watch only started charging, no device shows up on laptop connected devices list.It sure would be nice if T-Mobile gave us some clarification.

schalicto · Answer

I found several places online saying the watch has the iHeartRadio app, I assume these are paid reviews reading from marketing materials provided by T-Mobile.&nbsp; And if music isn't possible on the watch, why does it have Bluetooth?&nbsp;