Forum Discussion

  • If I have 3 phones on my account can I upgrade all 3 at the same time or do I have to only do 1 and then do the others at a later time.

  • syaoran's avatar
    syaoran
    Transmission Titan
    SandraKing81870 wrote:

    If I have 3 phones on my account can I upgrade all 3 at the same time or do I have to only do 1 and then do the others at a later time.

    If you want to upgrade through EIP.  The answer can vary.  Customer Care at 611 or by reaching out to T-Mobile via DM on Facebook or Twitter will get you someone that can look at your account and tell you what your options are.  

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    chances are they will not let you upgrade right away IF you already have an EIP or a lease.  If they do they’d probably make an exception if 50% of the device has been paid.

  • gramps28's avatar
    gramps28
    Router Royalty

    It all depends on how long you've been with Tmobile and credit. I have 2 active EIP’s on my line and I'm still able to upgrade if I want to a 3rdb phone on my line.