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Dillons932
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Re: T Mobile Scam Sales
Hello everyone, I just wanted to warn any would be Tmobile fiber customer. I signed up for tmobile fiber in december with the promise of a tv and a 300 dollar gift card just for signing up and staying 60 days. Well 60 days later there is a billing issue ok could be my fault I pay 3 days after the issue and the promotion restarts while 60 days later I make sure im paying attention and low and behold another alleged billing issue. I call right away and ensure the account is good while i figure better safe then sorry and call in to ensure they catch the error. I am informed by a manager 3 days later that though the error is in their system and i never went delinquent i still have to wait. I asked why they claim to do a ticket and then state its the system and no way to over ride it when the manager in the first conversation said they could. I brought up terms and conditions and they refuse to help. Do not sign up they do not keep their promotions and the service is not great.103Views1like0CommentsPromotions are a scam and no assistance has been offered
Hello everyone, I just wanted to warn any would be Tmobile fiber customer. I signed up for tmobile fiber in december with the promise of a tv and a 300 dollar gift card just for signing up and staying 60 days. Well 60 days later there is a billing issue ok could be my fault I pay 3 days after the issue and the promotion restarts while 60 days later I make sure im paying attention and low and behold another alleged billing issue. I call right away and ensure the account is good while i figure better safe then sorry and call in to ensure they catch the error. I am informed by a manager 3 days later that though the error is in their system and i never went delinquent i still have to wait. I asked why they claim to do a ticket and then state its the system and no way to over ride it when the manager in the first conversation said they could. I brought up terms and conditions and they refuse to help. Do not sign up they do not keep their promotions and the service is not great.114Views0likes0Comments